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IRS opens hotline for identity theft victims

IRS opens hotline for identity theft victims

(Internet Safety) Permanent link

The IRS now has a toll-free number to assist identity theft victims. The new IRS Identity Protection Specialized Unit will mark affected accounts so that identity theft issues may be resolved more quickly. Victims can call 1-800-908-4490 and speak with a customer service rep Monday – Friday, from 8 a.m. – 8 p.m.

If your Social Security number is stolen, it may be used by another individual to get a job. That person’s employer would report income earned to the IRS using your Social Security number, making it appear that you did not report all of your income on your tax return. The IRS.gov site has more information for taxpayers who believe that they have a tax issue created by identity theft.

Remember, the IRS does not initiate communication with taxpayers through e-mail. Report phishing, e-mail scams and bogus IRS Web sites to the IRS.

Posted by AGO Blog Moderator at 10/29/2008 11:07:59 AM | 


This is great information that all identity theft victims should take advantage of.
Posted by: Rob Douglas - Editor, www.InsideIDTheft.info ( Email ) at 10/29/2008 12:26 PM


This is really some excellent news. Identity theft is one of the hardest crimes to protect against (for both citizens and the government), and I am happy to see things moving in the right direction.
Posted by: Ryan Franklin ( Email ) at 12/21/2008 10:40 AM


I am so happy to have found these people. They are saving my sanity.My name and social security number was used by someone to work and I did not even know this til last year.They worked under my name for 4 years.I thank then so much for helping me.
Posted by: Raven H ( Email ) at 2/4/2009 5:07 PM


I was mailed a letter that I owed money for unclaimed wages from some one that worked at a [EDITED BY BLOG MODERATOR - NAME OF HOTEL] in Lajolla, Ca. Ihave never worked at a hotel any where in the U.S and it turns out that some one has benn using my SS# through out the 90s every where on California and in Kentuky. I have filed a police report in El Paso [EDITED BY BLOG MODERATOR]. Please tell me if there is any thing else I need to do to correct this problem. I have already contacted all three credit reporting agencys and put a fraud alert on my SS and I have also contacted the SS admin. and corrected all of the employment earning wages that were not mine.
Posted by: Gilbert Garcia ( Email ) at 5/11/2009 1:00 PM


Hello Gilbert,

I'm sorry this happened to you! It sounds like exactly the sort of situation that should be reported to the IRS and your state Employment Security Department. I encourage you to call the hotline in our report. The IRS has a new Identity Theft Affidavit - Form 14039, that taxpayers and IRS employees can use to document actual or suspected tax-related identity theft. (See link above.) You may also want to FREEZE access to your credit files, instead of simply putting a fraud alert in place. Instructions on how to place a freeze are on our Web site. Kristin
Posted by: Kristin Alexander ( Email | Visit ) at 5/11/2009 2:15 PM


ME and my husband are going through this i dont understand this can someone help me [BLOG MODERATOR'S RESPONSE:Terry, please call the hotline number in the post.]
Posted by: Terry Medina ( Email ) at 3/1/2010 10:02 AM


Some one is using my ss# working under my name [BLOG MODERATOR'S RESPONSEL: Sonia -- That's awful! Check your credit reports and notify the bureaus, as well as the Social Security Administration and IRS.]
Posted by: sonia ( Email ) at 3/23/2010 4:44 PM


Identity Theft Specialized Unit is a joke! I'm going thru 2009 tax return Identity theft right now for about 2 1/2 months now. They dont have even one update on my refund yet. The person that filed used a ny, ny address and filed single. I've been filing for 3 years now as married jointly with my two children with the SAME address, how hard is it to verify i'm me lol? Same answers are givin to me as what the regular irs number agents would tell me, nothing different. I've sent 49 different proofs of identifications. I went to the IRS in person. I dont understand why nothing has been done yet. [ALL CONSUMING BLOG MODERATOR'S RESPONSE: Sorry to hear that, Charles. I hope the IRS is able to help you sort this out quickly.]
Posted by: Charles ( Email ) at 3/25/2010 5:28 AM


It may be identity theft or the IRS has given some guy my ssn. I am being told that my refund is being withheld to pay employment taxes. I have never employed any one. I have been a school teacher for the last 28 years at the same school. I sent in the letter explaining the mistake a month ago and now the IRS wants my refund and more BUT I AM NOT THE PERSON THE FORMS STATE OWES THE TAX. The fact that this persons tax problems are mixed up with my social number is very scary. He is the same person who messed up my credit 2 years ago. I need the IRS to check my tax returns for the last few years to see that I have no connection to this person or his tax problem. Charles above has had this problem for 3YEARS. Not very comforting if this is the best the IRS can do. [BLOG MODERATOR'S RESPONSE -- John, Sorry to hear about this! I hope the IRS is able to assist.]
Posted by: john ( Email ) at 4/25/2010 11:00 AM


I just recieved a notice also for my husband and mine joint tax return. It turns out someone used his identity to work, however he's away on orders and I don't know what to do from here. Should I request for more time (though it warns thhey're building up fees?) or try to clear it up myself, if I even can? [BLOG MODERATOR'S RESPONSE: Jennifer -- I can't offer you legal advice and your question is outside my expertise. Please contact the IRS directly.]
Posted by: Jennifer ( Email ) at 5/1/2010 9:51 PM


Aside from shredding copies of our credit and medical records, let us keep our security numbers and passwords private.
Posted by: Dallas shredding ( Email ) at 6/30/2010 10:44 PM


I am an advocate who needs to download pdf forms to assist a client of mine- is this form 14039 printer-friendly in download or is it easier to obtain the form from the IRS or post office? I need the form as soon as possible to complete this case. Thank you!
Sincerely,
Jill Siegler-Advocacy Services
[ALL CONSUMING MODERATOR'S RESPONSE: Sorry, Jill, but the Washington Attorney General's Office doesn't provide IRS forms. Please contact the IRS.
Posted by: jill siegler ( Email ) at 7/2/2010 11:29 AM


The Identity Theft Unit is wonderful place, IF no false returns have been filed in your name. I am a tax practitioner (Enrolled Agent), and this is my experience dealing with the latter situation:

My client's identity was stolen, and false tax returns were filed in his name over a period spanning four years. The IRS did not notify him of any discrepancy until July of 2010, where they accused him of fraudulent activity, subject to criminal and/or civil penalties.

Repeated calls to the IRS exam unit yielded little, as we were told that the IRS "is aware that the problem exists, but does not have a procedure in place to deal with it"; hence, my client is presumed guilty until proven innocent (BY HIM). We were also told (by the Practitioner Hotline, and by the Identity Theft Unit) that my client was not entitiled to a copy of the fraudulent return, nor a copy of the cancelled refund check sent for the fraudulent return, as those items were the property of the person who stole his identity! I have called the Taxpayer Advocate to see if they can get us that information.

To defend my client against penalties regarding the dual filings we have faxed 51 pages to the exam to protest the false return. (Note, faxing is better, as he has only 30 days to repsond and we were told that mailing could take up to 10 weeks to process).
As the IRS has no uniform system in place, consider this as what you need to do if it happens to you:
1) Call the number listed on your IRS notice, and ask for the EXAM unit (be prepared to wait, and to be transfered hither and yon before you are allowed to speak with someone.) Also be aware that exam is not taxpayer friendly, and will likely treat you as if you filed the false returns (they may say: "everyone claims identity theft in this situation". Be polite, but stick to your story.
2) GET A POLICE REPORT (this is a must).
3) Prepare a rebuttal to the charge, stating that you did not file the false returns. Get it notarized.
4) Copy your Social Security Card, and your Driver's License.
5) Get a copy of your tax return that you actually filed, sign it, and write "per request" on the top of each page.
6) Contact the IRS Identity Theft Unit, and fill out form 14039. They may ask you to send it to them directly, but in our case they asked us to fax it with the other information to the exam unit.
6) Fax these items to the number that the examiner gives you.
7) Wait up to 30 days for a response, and if one is not given, call the IDENTITY THEFT UNIT (not exam), and they will help you find out how your case is coming along (and will likely treat you much better than the exam unit will).
8) Try to request a copy of the transcript of the falsely filed return (ask exam during your intial call, or call the 800-829-1040 general number). Be aware that at this time, the IRS may deny you access to that information, as it is against procedure. You may also pay $57 to request a photocopy of the actual return, so that you can see who prepared it, and check the signature, but again, the IRS may deny you access to that info.
9) Ask exam (or the 800 number listed above) to send you a copy of the the cancelled check (if there is one) that was sent for the false return. The request is made on form 3911, but the form is given to YOU by the Service. Again, you may be denied access to that information.
10) If you cannot resolve any or all of the issues, call the Taxpayer Advocate (877-777-4778), and they may be able to help you.

Other action items:
1)Contact your state tax authorities and make sure they have a fraud alert on your account.
2) File an FTC report (ftc.gov --- great website!)
3) Notify the three credit reporting agencies.
4) Contact Social Security (though, they may be of little help.)
5) Notify your bank, your pension/IRA administrators, your insurance company, and any other agencies with that have your sensitive data.
6) Consider getting a PO Box, if you don't have one.

I am happy to answer any emails, if you have other questions.

Good Luck!
Cynthia Leachmoore, EA
Posted by: Cynthia Leachmoore, EA ( Email ) at 7/8/2010 12:06 PM


Victims can call 1-800-908-4490 and speak with a customer service rep Monday – Friday, from 8 a.m. – 8 p.m.

I called and was never given the opportunity to talk to anyone!!! It was just a recorded msg and I called at 10:30 EST on a Wednesday !!!! How dissapointing.
Posted by: Denise Peterson ( Email ) at 1/26/2011 7:30 AM


Denise -- The number for the IRS hotline that you read in this October 2008 blog post is still active. However, if you live in Washington state and you called at 10:30 EST, that would mean that you called at 7:30 a.m. Pacific Time. The hotline is open from 8-8 local time, as noted on the IRS Web site.
Posted by: KRISTIN ALEXANDER, ALL CONSUMING MODERATOR ( Email ) at 1/26/2011 4:27 PM


Well Im bearly turning 20 and Ive only had one job my entire life, but some how I owe over $20,000. My father used my social security number to work and I guess never bothered to do the taxes under my number so now Im the one in ruins. My mom and dad have been wanting to get a lawyer for this situation but they seems to not be in a rush about this delma as I am. I wanted to know if there is any way I can report identity theft but some how now get my father in trouble for this? His itentions are to pay everything he ows under my name tho..
Posted by: Yesenia ( Email ) at 3/24/2011 5:27 PM


Yesenia, I understand not wanting to get your father in trouble, however he stole your identity and ruined your credit. Even if pays off the debt, that doesn’t mean the damage to your credit report will go away.

You need to file a police report, contact the IRS and Social Security. You also need an attorney to represent you – not your family. Be prepared for the potential outcome that your dad is held criminally liable, as well as civilly.

Contact the IRS hotline, which you saw in this blog post. And, assuming you live in Washington state, you can also call the Northwest Justice Project’s legal aid advice and referral hotline (1-888-201-1014) – called CLEAR.
Posted by: KRISTIN ALEXANDER, ALL CONSUMING MODERATOR ( Email ) at 3/29/2011 3:44 PM


KRiSTiN; This brings me to my next question.. I remember when I was still living with my parents in Houston, I recall seeing some IRS letters coming under my name saying how much I owed, but that was years ago.. How can I get ahold of the most current letters from the IRS stating the most current balance that I owe? I would really like to know and have that information for my knowledge.. [BLOG MODERATOR'S RESPONSE: You'll need to contact the IRS. See the agency's site at www.irs.gov for contact information.]
Posted by: Yesenia ( Email ) at 3/30/2011 2:43 AM


Isn't it interesting how the Federal government flatly refuses to stop illegal immigration and then turns around and attacks citizens who happen to be innocent victims of the identity theft generated by millions of people crossing our borders illegally. I do not have the time, energy, money, nor the will to do much about this situation. I have no assets to take, so I think I will just take this matter to tax court and see what the judge thinks about it. I have noticed every time the I.R.S. has come after me, they quickly lose interest in me when they discover that I have no assets to take, no checking account to seize, no real estate to lien, and very little in terms of wages to garnish.
Posted by: Jeff Klein ( Email ) at 9/27/2011 12:03 PM


After filing my return by April 15th this year, no refund as the weeks went by. It wasn't until June 6th that I learned I was a victim of attempted ID Theft on my return for my refund. After months of trying to work with the IRS and to no avail, they offered me a tax advocate. Great! my advocate and I have been working together for months and she proved - I'm me and this is my return. Last week Oct 21 the order was sent to the IRS to clear my file of whoever they were trying to get my refund, and it's not a big refund either.My file was cleared but Today I was informed by my advocate now the IRS says my return wasn't signed? What?? Of course it was signed and my CPA signed it also. Now more delays on my refund and it's Nov 1st. Honestly I don't know what's going on and if it wasn't signed - then why did the IRS bring that this late in the year? Now I'm told to wait again another week, what's going on that I'm overlooking? Honest American citizen me and I filed my taxes on time and what a mess. I don't know what's going on and when will I actually get my refund I worked for.
Posted by: Mary ( Email ) at 11/1/2011 5:02 PM


In 2010 I was informed through mail that an over payment was sent to me. the problem is that I did not file taxes for 2010. A report of udentity theft was filed. I am still waitting for the resaults and have not received my tax return which I have not made because I dont want to interfere with investigations. can you let me know what can I do? Am I going to get my 2010 tax refund and how much longer do I have to wait? Its been a year and a half that I have been waitting. I became homeless due to this fraudulent action. please contact me as soon as possible. thank you. [ALL CONSUMER MODERATOR'S RESPONSE: Unfortunately, the Washington State Attorney General has no authority over federal matters.
We can best serve you by suggesting you contact your federal representatives. In many cases they are able to provide assistance to citizens in resolving issues involving federal agencies.]
Posted by: William David Lopez ( Email ) at 1/24/2012 11:18 AM


I am a victim of identity theft on my 2009 and 2010 tax returns since august filing of 2011, which its is still being investigated. I submitted my 2011 returns on Jan. 30 of this year, and it has been stolen again! Please help me to resolve this matter. I went to the IRS department and gave them all the information that they need to have, and i have not heard anything yet, in reference to this matter what should i do? [ALL CONSUMING MODERATOR'S RESPONSE: The IRS is the correct agency to help you with this situation.]
Posted by: Charlotte Jackson ( Email ) at 1/31/2012 3:39 PM


my husband went to file his taxes and was claiming our 5 children, well as it turned out somone had stole all 5 of their soc.sec # and filed them all. So now we will be using this information given to help us with this situation.
Posted by: veronica ( Email ) at 2/10/2012 7:50 PM


Well heres one for you. My 23 yrs old is in jail, been with this girl 5 yr. But she broke it off after he got in jail. She fided his taxes without his permssion, well she claimed herself and kids. I have power of attornany over him while in jail. I changed mail but not b4 she got w2 so i have filled out 14039 and got him more w2 . Guess we c what happens!
Posted by: melissa smith ( Email ) at 2/11/2012 2:41 PM


I just recently learned that someone filed a 2011 return with my state and the IRS using my identity. I am in the beginning stages of disputing the claim. Any advice from those who have gone thru it to help me get mine resolved quicker? I have a secondary issue that is complicating things. My daughter is in college and I have to file FASFA forms for the 2011-12 school year. They need to be able to verify my tax information in order to process our federal aid forms. I am scared about that I've ready above as to how long this process can take and I'm worried it may impact our FASFA status. HELP!!
Posted by: Julie ( Email ) at 2/21/2012 11:23 AM


I am a victim of Identity theft. Someone used my name and social to file their taxes, I found this out when I couldnt e-file my taxes. I called up IRS and was told someone already filed. To get them to start investigating,I have to fill out the required forms,and send proof of who I am. If you are contacted stating there is a problem with identity theft there is a fax number to send these documents. But if you think there is a potential problem for next year there is a fax, number. But if you know there is a problem now,there is no fax number, you have to send in the paper work with your taxes.The time they open it up and if it gets to the right department , who knows how long it will take.I used one of the fax numbers given for potential identity theft, but it wouldnt go through,line was always busy.I cant even talk to a local IRS office,i am routed to another state. The key in catching these people is time, if you wait to long,they move and you loose your chance to catch them. I am very disapointed in our system
Posted by: Scott Hartrunft ( Email ) at 2/24/2012 4:47 AM


I received a letter from the irs saying that we didn't report all our earnings 2010. I reviewed the letter and it had an address where my husband had worked. I looked up the address in the internet and found the number, I called and they said that someone is using my husbands ss# in that company right now. I know that in 2010 he only had one job and it wasn't where I called. I send a letter to the IRS explaining the situation and attaching all the necessary papers. My problem right now is that my husband is currently out of the state due to his fathers death, he has been gone for over 3 months. My question is? Does my husband need to be here ( US) in order for us to solve this problem. We file our taxes as joint. He is the one who is having this problem. [ALL CONSUMING MODERATOR'S RESPONSE: That is a question best answered by the IRS.]
Posted by: maria cruz-abadias ( Email ) at 3/8/2012 11:02 AM


its not fair how i didnt file my taxes and somebody stole my ssn but the irs still took my money
Posted by: katrina ( Email ) at 3/9/2012 7:26 AM


I just found out that my taxes are on hold and that even though there is no identity theft involved they suspected i was stealing my own identity so my tax lady said they are sending me something in the mail that i need to fill out. Does anyone know how long this is going to take to clear up? No one stole my identity. Can it be cleared up quickly? I really need the money. Or am i looking at months to verify who i am?
Posted by: jayson ( Email ) at 3/13/2012 7:29 PM


I am also a victim of identity theft and someone has used my name and SSn for the past 2 years. i followed all of the steps last year in reporting the theft and that this person has received a tax return in my name, and when I called the IRS they said it would be handled. It wasn't and the same thing happened this year. I do not understand why the IRS will not give me the name or information I need to stop this from happening. Any suggestions?
Posted by: Tina ( Email ) at 3/16/2012 10:13 AM


I was a victim of ID Theft for 2009, 2010, and 2011. I am sending letters, the affidavit, etc. I have supplied my SSN, Driver's License, and other documentation. The IRS won't tell me anything about the theft... when, where, how, etc. The IRS is sitting on $4800 of my money to cover their mistake. That makes them complicit in this crime. I am submitting a police report. Theft committed by: Internal Revenue Service.
Posted by: John Way ( Email ) at 3/26/2012 7:51 AM


We found out in early March (2012) a tax return had all ready been filed using my wife's SSN. The Fed. return was rejected (state return went though suggesting the returns were filed in another state). Wife talked with person in IRS, very helpful but still awaiting some type of communication with IRS regarding time frames (when we might receive our return, how long process takes, etc.) Website shows we should have received our return yesterday; that didn't happen. Anyone we can contact to give us the status of our return? [ALL CONSUMING MODERATOR'S RESPONSE: On our website you will find a list of steps to help you recover from identity theft: http://www.atg.wa.gov/page.aspx?id=27234#victim. As for your taxes, a good place to start is the IRS National Taxpayer Advocate at 1-877-777-4778.]
Posted by: Blair Becker ( Email ) at 4/25/2012 8:07 AM


Some one filed taxes with my social security number. my family tried to file with me as a dependent and was told it could not be done because someone had used me already. No one else had my number for that . I am 60 and disabled living with my daughter for 2 years with her as my care giver. and when she filed it was rejected because some one fraudulently fled using my number. How can I find out who did this and prevent further fraud with my number. I am afraid to think that it will be used again for more things. whoever has it is planing to gain from it first n income tax i don' t know what else. Please help me. [ALL CONSUMING MODERATOR'S RESPONSE: On our website you will find a list of steps to help you recover from identity theft: http://www.atg.wa.gov/page.aspx?id=27234#victim. As for your taxes, a good place to start is the IRS National Taxpayer Advocate at 1-877-777-4778.]
Posted by: Mary F Fowler-Garrison ( Email ) at 5/1/2012 8:38 PM


My employer claimed me and I didn't pay close attention to the social she put in. She put it in a digit off...and the irs sent me papers questioning this. And I'm scared this is a legit mistake...how can I fix this? [ALL CONSUMING MODERATOR'S RESPONSE: A good place to start is the IRS National Taxpayer Advocate at 1-877-777-4778.]
Posted by: maria ( Email ) at 6/18/2012 9:32 PM


to someone who has no remorise for someone else, remember God is whiching you.
Posted by: Melisa Brown ( Email ) at 7/14/2012 1:23 PM


i was incarsaratied for 17 years an in that time some one used my social some how and filed a tax return an im trying to get my hard earned refund for the two years i been home
Posted by: carlos ( Email ) at 7/14/2012 5:34 PM


i was a vitum of identy theft with my irs refund ck. how much longer
Posted by: mariyn rushing ( Email ) at 8/1/2012 9:28 PM


I am a victim of identity theft. Someone used my social and filed for a 2011 tax return. Its been since March 2012 and still nothing. They owe me a good chunk of change and I am in need of the money to pay off credit card debt. IRS told me it could be after 2013 before I recieve my money. Is there anything i can do to speed up the process? I really need my money. [ALL CONSUMING MODERATOR'S RESPONSE: The IRS is the correct agency to help you with this situation. The Attorney General's Office doesn't have any jurisdiction in this area.]
Posted by: Brian ( Email ) at 9/6/2012 11:05 AM


Well here is my story. I filed on January 26th with my local tax office. The tax preparer said the my return had been rejected by the system. I never recieved a letter or anything stating that I had been a victim of identity theft, everytime i would check the system they would give me different days. After all the waiting I was told to mail in return and fax affidavit Id, ssn# I did. it had been a total of 150 days already...so then i was told that they would refere me to a case worker and that the departement had a 10 days to resonde...here it is Nov.6 th now.. called back on the 10th no letter no nothing. talk to someone again and they told me they have 26 days for the case worker to send me letter ect...ok now am really pissed of because everytime i call am getting something totally different...it very frustrating will have to go thru again next year...
Posted by: catina curtis ( Email ) at 11/6/2012 3:03 PM


I was found as identity theft was told to send affidavit 14039 but it wasn't notarized will it still go thru been waiting since jan
Posted by: nanee ( Email ) at 11/17/2012 9:00 AM


Hi me in my son social security cards was stoleing what do I do [ALL CONSUMING MODERATOR'S RESPONSE: Call the IRS Identity Protection Specialized Unit at 1-800-908-4490 and speak with a customer service rep Monday – Friday, from 8 a.m. – 8 p.m.]
Posted by: Francine shorter ( Email ) at 12/28/2012 8:31 PM


Someone used my SS# and filed an Income Tax Return in my name for tax year 2011. I went through all the necessary steps to report the issue.
Now the IRS is using this oppotunity to audit my return and requesting such things as they want me to caculate how much i spent on dependents through the year. and other such things, it seems the offender has more rights than I do IRS will not release any information not even how much they mistakenly sent to the offender his name or where they filed from. this is also strange because i used turbo tax and used standred deductions while filing. I feel they are attempting to offset the the false returns by attempting to audit and reduce any return the true filer should receive.
Posted by: James D. Hyche Jr. ( Email ) at 1/24/2013 6:28 AM


Someone stole my husband identifty after he died in february last year. We quickly notified and filled out all the paperwork with the IRS. There is a refund due to me and its been a year and it seems no one knows how much longer it will be. I paid for my husband's funeral and desperately need the money. I have to file taxes again and can't afford not to get my refund two years in a row. Please HELP!! [ALL CONSUMING MODERATOR'S RESPONSE: If your husband’s credit reports are still active you should pull a copy from each bureau from www.annualcreditreport.com and then request that each bureau close his reports as deceased. You will probably need to provide a copy of his death certificate with your request. After pulling the credit reports you will need to carefully review each one for any new activity and contact the creditors listed requesting fraud packets and letting them know your husband is deceased and that his identity was stolen.

The IRS has a specific phone number for people who may/have been a victim of identity theft, that number is 800-908-4490 and is open Monday – Friday 7:00 am to 7:00 pm PST. The IRS also has local offices where you may be able to meet with an IRS representative to discuss your refund. You can find this information at www.irs.gov, click on Help & Resources, click on Contact Your Local IRS Office, scroll down and click on Washington State and choose the office closest to your location. Our office is not able to assist you directly with the IRS.]
Posted by: Lydia Izquierdo ( Email ) at 2/1/2013 11:49 AM


I am a tax professional, I had a broken in my office in the middle of tax year 2012. Our computers were stolen and now comes tax season every client we have submitted to the irs have come back as duplicate submission, another word someone is using my clients information to do taxes.
We have over 400 clients in our database. I am trying to reach the authorities and the right dept that handles sort of things. can anyone advise what to do and who to contact.. by the way, We already filed a police report [ALL CONSUMING MODERATOR'S RESPONSE: You can send an informational letter explaining the data breach and what you have done to resolve it to our Consumer Protection Division. You should be actively working with your attorney who will advise you on the legalities and what you need to do. You or your attorney should also stay in contact with the police department, IRS, and clients to resolve the situation.]
Posted by: Jonas Janvier ( Email ) at 2/5/2013 12:29 PM


My SS was stolen back in 2009, I had been filing my taxes fine had no problems with IRS until now!. Just got a letter from IRS stating I owe 3600 from income that was not reported on my 2011 taxes, The letter gives info about the places I supposedly worked at. I have never worked at those places and I' m really scared the last thing I need is the IRS hunting me :( . I don't know what to do. Please help!!!!!! [ALL CONSUMING MODERATOR'S RESPONSE: You will need to contact the IRS directly, pull your credit reports and file a police report. The IRS has a specific number for people who may/have been a victim of identity theft that number is 800-908-4490 and is open Monday – Friday 7:00 am to 7:00 pm PST. The IRS also has local offices where you may be able to meet with an IRS representative to discuss their refund and filing. This information can be found at www.irs.gov, click on Help & Resources, click on Contact Your Local IRS Office, scroll down and click on Washington State and choose the office closet to their location.

You should contact your local police department and fill out an identity theft complaint and be sure to request a copy. You also need to pull your free credit reports from www.annualcreditreport.com for each bureau and carefully go through each report. It is likely that you will find incorrect information and need to dispute the information with the business/creditor listing it per the instructions included in your credit report. You can also place either a 90 day fraud alert or a Security Freeze on your credit reports. Information on how to do this is located on our website at http://www.atg.wa.gov/freeze.aspx. Unfortunately, our office cannot assist you with IRS issues.]
Posted by: laura a ( Email ) at 2/23/2013 7:38 PM


Someone has used my ss# as the primary on a tax return and I called they said that it could take up to a year to process and for me to get my return back is there anything I can do to speed up the process ? Also if I change my ss# because a worker at social security says that I may be eligible for a new number could I use the new number to file my taxes or woulf I still be stuck waiting . One more thing is there any way I can find out who stole it on my own , wouldnt someone have to claim it under an employer to actually get money because I want to press charges against the company and the person who stole it. [ALL CONSUMING MODERATOR'S RESPONSE: You are going to have to work with the IRS and Social Security Administration to deal with the tax returns and getting/using a new number. The IRS has a specific number for people who may/have been a victim of identity theft that number is 800-908-4490 and is open Monday – Friday 7:00 am to 7:00 pm PST. The IRS also has local offices where you may be able to meet with an IRS representative to discuss your refund and filing. This information can be found at www.irs.gov, click on Help & Resources, click on Contact Your Local IRS Office, scroll down and click on Washington State and choose the office closet to their location.

The Social Security Administration has information regarding identity theft and getting new cards on their website at www.ssa.gov. They also have a call center hotline at 800-772-1213 calls are answered Monday – Friday 7:00 am to 7:00 pm. You can also locate a local office from the website’s home page by scrolling down to the bottom of the page and clicking on Locate a Social Security office on the left.

You should contact your local police department and fill out an identity theft complaint and be sure to request a copy. You also need to pull your free credit reports from www.annualcreditreport.com for each bureau and carefully go through each report. It is likely that you will find incorrect information and need to dispute the information with the business/creditor listing it per the instructions included in your credit report. You can also place either a 90 day fraud alert or a Security Freeze on your credit reports. Information on how to do this is located on our website at http://www.atg.wa.gov/freeze.aspx. Regarding how to find who is doing this, if your credit reports do not point to a specific person, then your next option would be to contact a private attorney or investigator that deals in identity theft issues. Our office is not able to assist you with either the IRS or the Social Security Administration.]
Posted by: Jessie ( Email ) at 2/25/2013 10:12 AM


I file my tax Feb-2-2013 and now when I call the irs it says that its being idenity theft why they said they will mail me a letter Monday? Which I did mine each year and it has never happen so if they do mail a letter what do I do from then would I get my tax refund back soon? Someone please help. I did everything right. Now its showing idenity theft...what would the letter telling me what to do? [ALL CONSUMING MODERATOR'S RESPONSE: You will need to contact the IRS directly, pull your credit reports and file a police report. The IRS has a specific number for people who may/have been a victim of identity theft that number is 800-908-4490 and is open Monday – Friday 7:00 am to 7:00 pm PST. The IRS also has local offices where you may be able to meet with an IRS representative to discuss their refund and filing. This information can be found at www.irs.gov, click on Help & Resources, click on Contact Your Local IRS Office, scroll down and click on Washington State and choose the office closet to their location.

You should contact your local police department and fill out an identity theft complaint and be sure to request a copy. You also need to pull your free credit reports from www.annualcreditreport.com for each bureau and carefully go through each report. It is likely that you will find incorrect information and need to dispute the information with the business/creditor listing it per the instructions included in your credit report. You can also place either a 90 day fraud alert or a Security Freeze on your credit reports. Information on how to do this is located on our website at http://www.atg.wa.gov/freeze.aspx. Unfortunately, our office cannot assist you with IRS issues.]
Posted by: jonny nophavong ( Email ) at 2/28/2013 10:02 AM


My nam is alexis

I am of id theft someone has gotten loans phone bills etc in my name n now this my money i worked for i can not recive i depended on this money and its not fair that i have to wait so long when i worked for it. This is crazy is there anyone who can help me ...please
Posted by: alexis lafferty ( Email ) at 3/4/2013 11:39 PM


I am id theft vic. and i filed on the 30 of jan. 2013 today is march 11 2013 and i still have not got any return this is sick that i was a vic. back in 2010 and this year they are making me wait to get my own funds back when i did my return last year i got my return with in 1 week now i got to wait months and months to get a return what is going on this is crazy because of id theft wow this is sad as ever if the goverment would just say they don't want to issue the funds out then that is all they have to say but omg how long a person have to wait to get funds back
Posted by: felicia gardedner ( Email ) at 3/11/2013 10:26 AM


I need to who use my name can you help me
Posted by: dsndallia locus ( Email ) at 3/12/2013 6:30 AM


I've been going thru identity theft for 6yrs and no one has help me yet and it gets worse because they are trying to take my whole refund I have to keep putting identity theft on my name in order to file.... but wat good is that when they still can use my information somebody needs to do something because its not right at all and suppose to care how when there is no justice being done
Posted by: Lamonica Davis ( Email ) at 5/7/2013 10:47 AM


I know someone who has file taxes without and working is that fraud. if so can you be rewarded for it.
Posted by: darrius carter ( Email ) at 5/10/2013 6:19 AM


I am a 22 year old single mother of two, and I have yet to receive my full return for 2012 because someone unlawfully claimed me as a dependent on their taxes, and now I'm stuck playing the waiting game. I filed an identity theft affidavit about 4 months ago and haven't heard anything about my money. I'm going through rough times right now, I really need that money. How long will I have to wait? It's unfair I have to wait, it's not my fault someone used my ss#, I don't even know who did it. I need answers! [ALL CONSUMING MODERATOR'S RESPONSE: Unfortunately, you need to work with the IRS on this matter. If you have not already done so you need to file a police report, pull your credit reports and carefully go through them to find any incorrect information. If there is then you need to contact each business listing the information and request fraud packets from them. Our website has some really good information located at http://www.atg.wa.gov/freeze.aspx and to pul your credit reports for free you can go to www.annualcreditreport.com.]
Posted by: Brittney ( Email ) at 8/3/2013 10:22 PM


I was given a refund for the past tax return (1998-1999),(1999-2000)but the second one was never sent.a notice bythe internal revunestates that i owe someone my tax refund but it shows no address or name of the company or collection agency. Leads me to believe that it was some type of theft,and it'"s messing with my taxes and credit. [All Consuming Moderators Response: Thank you for your question. You will need to contact the IRS directly and request a review or fraud claim form. You can contact the IRS National Taxpayer Advocate center directly at (877) 777-4778. If you think you may be the victim of Identity Theft our website has information you may find useful at http://www.atg.wa.gov/idprivacy.aspx.]
Posted by: rodneyferguson ( Email ) at 8/19/2013 5:06 PM


When my husband filed his taxes in April he was informed that someone had already filed with his name and SS#. We were told we would receive a letter after we sent in the Identity Theft Affidavit. We received the letter july 15 stating they were processing the problem. We are now in the final stages of purchasing a home and due to the IRS problem (not being able to pull Tax Transcripts) we risk losing our interest rate, home, earnest money, and all the money spent in appraisals, inspections, etc. Not to mention our rental agreement is up at the end of the month. We are in a desperate situation. I am reading all these blogs about problems but none with solutions to streamline the process of getting this cleared up. Everytime we call the IRS we get a different answer. They are saying this could take up to 2 years to be able to pull tax transcripts, does that mean we cant purchase a home for 2 years? Has anyone gotten their problem resolved and if so how long did it take?
AGO Blog Comment Manager (lw): Please contact our Consumer Protection Division at 800-551-4636 between 10 am-3 pm
Posted by: V ( Email ) at 9/19/2013 5:29 PM


Find blank and fillable theft victim forms at PDFfiller.
http://goo.gl/LTmdIV
You can fill the text fields, add a variety of checkmarks, digitally sign the form and even add pictures. After your pdf form is completed, it can be printed, emailed, faxed or saved on your computer. You can even send fillable pdf forms to your customers, employees, vendors and partners.
Posted by: Elie ( Email | Visit ) at 11/28/2013 7:17 PM


Thank you for this great information . The only problem is holding for a hour or more for these federal agencies . The SSI web site has a call back feature and they called in with in 15 minutes
Posted by: Mike ( Email ) at 2/3/2014 9:46 AM


someone have filed for my kids and i have not alters them how can i get help with this mess..
AGO Blog Comment Manager (lw): For help with your tax situation please contact the IRS at 1-800-829-1040
Posted by: Kjames ( Email ) at 2/10/2014 10:04 AM


some one had tried to file me and my kids and pretended to be me so that mess me up now i have to file paper
AGO Blog Manager Comment (lw): For help with your tax situation please contact the IRS at 1-800-829-1040
Posted by: billie johnson ( Email ) at 2/14/2014 2:23 PM


someone stole my identity as well...they found her and where she deposit my check but I still haven't heard anything about my money! what do I need to do about my money I need my money I am raising three kids!!!!We need that money!
AGO Blog Manager Comment (lw): Please contact our Consumer Protection Division at 800-551-4636 between 10 am and 3 pm Monday-Friday.
Posted by: ROCHELLE HILL ( Email ) at 3/10/2014 5:16 PM


Someone stole my SSN and filed for my income taxes
AGO Blog Comment Manager (lw): Please contact our Consumer Protection Division at 800-551-4636 between 10 am and 3 pm Mon-Fri.
Posted by: Lavonta ( Email ) at 4/21/2014 8:30 AM


i have a problem. it is not identity theft. but it involves my father. me and him lived in under the same address and have the same name. he is currently playing a balance to the IRS and 2month ago the IRS sent me a letter stating to pay my balance. It so happens that the same balance owed is my fathers current balance. i never had any problem with the IRS . can this be straighten out.
AGO Blog Comment Manager (lw) Since this is an IRS issue you will need to contact the IRS at 800-829-1040
Posted by: Martin Salazar ( Email ) at 5/6/2014 6:36 AM


I read the about your article was too good to read and you have elaborated Guest blogging to the best, it’s informative for me.
Thanks..
Posted by: alexzender ( Email ) at 7/8/2014 3:29 AM


my identity was stolen by someone to file their taxes last year.....when our tax preparer e-filed our taxes, it was rejected by IRS and the ball started rolling....this whole ordeal was such a nightmare....taxes were originally filed on 2-7-14 and just today, 7-8-14, after ANOTHER call to IRS they said they mailed our refund out yesterday....can't count how many phone calls, mailing and faxes we went thru...seems the victims have less rights than the criminal...IRS initially asked me if I would prosecute if they found out who did this and I told them yes...now they won't tell me anything....just so wrong!!! I felt like I was getting the runaround by IRS because even though they said the issue was resolved 3 months ago, they kept telling me when I could expect to receive my refund.....3 different times, and still hadn't gotten it....so now they are paying me $18.00 interest on my refund, and I'll have to report it as income....not a very fair system if you ask me!!!!
Posted by: Billy E. Willoughby ( Email ) at 7/8/2014 6:48 AM


I know someone who has file taxes without and working is that fraud. if so can you be rewarded for it.
Posted by: darrius carter
AGO Blog Comment Manager (lk): That would be a question for the IRS to answer as it pertains to filing taxes. They can be contacted at 800-8290-1040
Posted by: rishitha reddy ( Email ) at 8/7/2014 10:37 AM


When I go to IRS website to request two tax year transcripts that they say I did not file and create an account, they say they cannot provide me with transcripts because of Identity theft. I moved and somehow the two years they need are lost. I am the hotline waiting to talk to someone. Please email me a response of what to do. They are demanding I do those tazes, but if they won't give me the transcripts, what do I do?
AGO Blog Comment Manager (lk): Our office, by state law, is only able to act as attorneys for state agencies and the IRS is a Federal Agency, so we cannot give out advice in this situation. You will need to deal with somone in the IRS directly to get this resolved.
Posted by: Murton Edelstein ( Email ) at 8/13/2014 7:23 AM


My name is Marissa,
I am writing to you because i was a victim at the age of 12yrs old. This person has been using my first middle and last name to get jobs,homes,gas, utilities. I live in colorado, and everything is happenng in new mexico. I came to new mexico to take care of it. I was told the police wont look for her because shes not spending 50,000 dollars. now the ssa is not willing to give me a new number because i cant seem to find a job. there working in my name. but they gave me a book that says there supposed to give me a new number if i have filed the ftc, credit beuros. i have done everything i was required to do. what are your opinions?? Do you believe the government is lazy? Im thinking of seeing the attorney general in new mexico? what are your thoughts of my situation?
AGO Blog Comment Manager (lk): Please be aware that this office is authorized to provide legal advice only to state agencies and certain state officials. We are not authorized to provide legal advice to private citizens. Our policy, therefore, is to provide informal assistance of a purely general nature where possible. In cases of stolen identity we cannot legally prosecute, we can only offer guidance as to reporting information to your bank and credit agencies. Given this also happened in New Mexico it is out of our legal jurisdiction. You may need to contact the New Mexico Attorney General or obtain an attorney in that state.
Posted by: Marissa Dominguez ( Email ) at 8/13/2014 3:30 PM


What a useful Post and information to Law service !!
Posted by: Oakland immigration lawyer ( Email ) at 10/4/2014 1:58 AM


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