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Accessible public information is the most effective weapon in our fight to free our market from unfair and deceptive business practices. In our attempt to increase consumer awareness, the Attorney General’s Office has created an assortment of informational services to meet the needs of our diverse audience.

We strive to provide the most accurate information, in the most convenient formats, to Washington’s businesses and consumers. Traditional news releases, alerts, blogs, tweets, brochures, and special training opportunities all take center stage in our efforts to improve Washington’s economy.

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Hyped up 'travel deals' give consumers a bad trip Many Washingtonians, especially in the Seattle area, have notified the AGO that they have received postcards promising complimentary flights and discounted travel. After further investigation, the AGO has found that the postcards offer nothing more than overpriced access to common, easily-accessible travel agency memberships.First seen in the 1990s, these “travel club” middlemen contact consumers through mail, over the phone, or online in hopes of luring consumers to call a toll-free number and use a promo code provided in the initial contact.
Toyota doesn't fess up, gets slapped with $1.2 billion fine The federal government today levied a record $1.2 billion penalty against Toyota for misleading the public and government regulators about the company’s problems with unintended acceleration in its vehicles caused by floor mat and “sticky gas pedal” issues.
National Consumer Protection Week puts focus on ways AGO can help consumers

A key priority for the Washington State Attorney General’s Office is to safeguard consumers from unfair and deceptive business practices.

During National Consumer Protection Week, March 2-8, the AGO wants to highlight multiple ways the office can help consumers from an informal complaint resolution service to suing bad actors and providing scam prevention tips.

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SEATTLE—A Washington State Attorney General’s Office lawsuit has stopped deceptive business practices and will return money to over 11,000 Washington state consumers. These consumers purchased worthless food handler certificates from eFoodhandlers, Inc. that do not comply with Washington state law.
The Attorney General’s Office this week filed suit in King County Superior Court against Mandatory Poster Agency (MPA), doing business as Corporate Records Service, and its top corporate officers, for unfair and deceptive business practices in violation of Washington’s Consumer Protection Act after the company duped more than 2,900 Washington businesses into paying $125 each to comply with a phony government requirement.

Identity theft is a growing problem nationwide, and Washington is no exception. In early March 2014 the Seattle Archdiocese learned that volunteers and employees at parishes and schools became victims of a tax-identity fraud scheme.

 

At the request of Washington State Attorney General Bob Ferguson, the King County Superior Court has issued a Temporary Restraining Order (TRO) requiring foreclosure trustee Cal-Western of Washington to halt its allegedly unfair and deceptive business practices.

The Washington State Department of Labor & Industries (L&I) is warning homeowners and businesses to steer clear of scam artists offering to pave driveways and resurface parking lots.
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