Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Feb 09 2015

No, I don’t mean by that last heartbreaking play, I’m talking about your tickets. There have been several reports of fans that purchased tickets from brokers that ended up not having tickets to sell at all.

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Feb 05 2015

Nearly two years after Standard & Poor's was accused of using deceptive practices leading up to and in the years following the Great Recession, S&P has agreed to settle charges totaling approximately $1.4 billion.

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Dec 23 2014

Deceptive car advertising will not be not tolerated, period. That is the strong message the Washington state Attorney General’s Office sent to car dealers Sound Ford of Renton and Evergreen Ford of Issaquah.

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Dec 02 2014

Merchant Services Direct LLC (MSD), also known as Sphyra, LLC, is paying the price for their dishonest business practices.

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Dec 01 2014

If shoppers don’t find the deals they seek on Black Friday, “Cyber Monday” is an opportunity to shop from the comfort of their own home. Online retailers promote the Monday after Thanksgiving as a day for exceptional bargains. Here are some tips for shopping safely online:

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Dec 01 2014

This consumer alert was published by the Office of the Secretary of State

The Secretary of State’s Corporations and Charities Division is receiving a large number of calls from customers regarding a form received in the mail from the following company:

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Dec 01 2014

Attorney General Bob Ferguson became one of 15 Attorneys General from across the country to encourage the Consumer Financial Protection Bureau (CFPB) to regulate mandatory arbitration clauses in consumer agreements for financial products or services.                            

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Dec 01 2014

“Black Friday,” the day after Thanksgiving, is known to be one of the biggest shopping days of the year. Blockbuster savings entice consumers to spend their hard-earned money. Every year, the Office of the Attorney General releases tips to help Washington consumers arm themselves with information to savvy shoppers as they walk through the mall doors.

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Oct 30 2014

Tech scammers have been around for years and while some companies are caught, new ones continually pop up claiming to be popular and trusted software companies.

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Oct 30 2014

Save yourself some scary surprises this October by being extra careful online. October is National Cyber Security Awareness Month, and as part of a global cybersecurity awareness campaign, Better Business Bureau and the Washington State Attorney General’s Office are partnering with STOP.THINK.CONNECT.™ to help digital citizens stay safe online.

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Aug 11 2014

Many Washingtonians, especially in the Seattle area, have notified the AGO that they have received postcards promising complimentary flights and discounted travel. After further investigation, the AGO has found that the postcards offer nothing more than overpriced access to common, easily-accessible travel agency memberships.First seen in the 1990s, these “travel club” middlemen contact consumers through mail, over the phone, or online in hopes of luring consumers to call a toll-free number and use a promo code provided in the initial contact.

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Mar 20 2014

The federal government today levied a record $1.2 billion penalty against Toyota for misleading the public and government regulators about the company’s problems with unintended acceleration in its vehicles caused by floor mat and “sticky gas pedal” issues.

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Mar 05 2014

<p>A key priority for the Washington State Attorney General’s Office is to safeguard consumers from unfair and deceptive business practices.</p>

<p>During <a href="http://www.ncpw.gov/" title="National Consumer Protection Week">National Consumer Protection Week</a>, March 2-8, the AGO wants to highlight multiple ways the office can help consumers from an informal complaint resolution service to suing bad actors and providing scam prevention tips.</p>

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Jan 14 2014

Ready for tax season? If you haven’t heard about tax identity theft, you may not be.

Tax identity theft happens when someone files a phony tax return using your personal information — like your Social Security number — to get a tax refund from the IRS. It also can happen when someone uses your Social Security number to get a job or claims your child as a dependent on a tax return. Tax identity theft is the most common form of identity theft reported to the Federal Trade Commission. The IRS says tax identity theft is a top priority and says it has hired new staff, explored new technologies, and adopted new procedures to fight it.

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Dec 02 2013

Building off the momentum of Black Friday, Cyber Monday has quickly become the biggest online shopping day of the year. Retailers across the country entice consumers with deep discounts.

These post-Thanksgiving sales may offer great deals, but the Attorney General’s Office (AGO) encourages consumers to click ‘buy’ with caution. These simple tips will make sure you and your computer stay safe online.

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