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July 30, 2008

Personal documents – Keep or Shred?

Consumer:  While cleaning out my files, I found old financial and personal records. How long do I have to keep them? What documents should I shred?

Attorney General Rob McKenna:  When sorting through dusty file boxes or the pile of papers on your desk, it’s easy to become confused as to which records you need to keep and those you should shred.

Here are some guidelines to help you determine how long to keep records:

  • Tax Records:  Seven years, to be safe. The IRS has three years to audit your return if the agency suspects you made a mistake and up to six years if you likely underreported your gross income by 25 percent or more. If you failed to file a return for any year, keep records indefinitely.
  • Pay Stubs:  One year. Match them up to your W2 form, then shred.
  • Bank Statements:  One year. But hold onto records related to your taxes, business expenses, home improvements, mortgage payments and major purchases for as long as you need them. Many financial institutions now provide the option to receive your bank and credit statements online instead of by mail.
  • Credit Card Statements:  At least 45 days. The rules here are similar to those for bank statements; hang on to those you may need for your taxes or as proof of purchase. Shred the rest after you’ve confirmed payment.
  • Medical Records:  At least a year, but often longer. Keep medical bills for at least a year in case of a dispute over a reimbursement. Some experts suggest keeping other records for five years from the time treatment for the symptoms ended. Hang on to information about prescription information, specific medical histories, health insurance information and contact information for your physician.
  • Insurance Records:  Keep policy information for the life of the policy plus an additional five years. Additional records such as statements, hospital bills, car repair bills, copies of prescriptions, etc. should be kept up to five years from the date the service was provided.
  • Utility and phone bills:  Shred them after you’ve paid them, unless they contain tax-deductible expenses.
  • IRA Contributions:  Until you withdraw the money. You can shred quarterly statements as soon as you match them with your yearly statement.
  • Home Purchase/Sale/Improvements:  Until six years after you sell. Improvements you make and expenses such as your real estate agent’s commission are factored in when you sell your home, lowering your capital gains tax.
  • Warranties:  As long as they are current. Expired warranties can be recycled, unless they contain personal information.

To reduce your risk of becoming an identity theft victim, always shred documents that contain financial information, your Social Security number, birthdate or passwords or PINs. The Attorney General’s Office Web site includes a calendar of free community shred events.

Want more consumer advice? Check out the Attorney General’s All Consuming blog.


Attorney General Rob McKenna offers this public service to help consumers avoid fraud and to promote a fair and informed marketplace. If you have a consumer complaint or inquiry, contact the Consumer Resource Center at 1-800-551-4636 between 10 and 3 weekdays. To suggest a future topic for this column,write to “Ask the AG”, Attorney General’s Office, 800 5th Ave. Suite 2000, Seattle, WA 98104-3188.

Audio: A sound bite from Attorney General McKenna is available for download here.

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