Ask the AG

Shop Closed: Consumer options are limited when businesses go bankrupt

Tue, 16 Jun 2009 07:00:00 GMT

Consumer: My fiancé and I paid $2,500 to reserve a venue for our upcoming wedding. Weeks before we’re scheduled to exchange vows, the business has filed bankruptcy. Will we get our money back?

Unhealthy care: Filing a complaint about a doctor

Tue, 24 Mar 2009 07:00:00 GMT

Consumer: I think my doctor may have broken the law. Where do I file a complaint?

Dropped TV channels: Understanding network contracts

Tue, 20 Jan 2009 08:00:00 GMT

Consumer: My satellite TV provider just dropped one of my favorite channels. I’ve heard that cable customers have also lost some programming. Why is this happening and do customers have rights?

Cashing Out a Car: Tips for Vehicle Consignments

Tue, 02 Dec 2008 08:00:00 GMT

Consumer: I’m planning on selling my car and considering consigning it to a dealer. Any suggestions for how to get a fair deal?

Mortgage help for Countrywide borrowers and other homeowners

Mon, 20 Oct 2008 07:00:00 GMT

Consumer: I have a home loan with Countrywide Financial. I heard about your settlement with Countrywide/Bank of America. How can I find out if I am eligible for help?

Ask the AG: Personal documents – Keep or Shred?

Wed, 30 Jul 2008 07:00:00 GMT

Consumer: While cleaning out my files, I found old financial and personal records. How long do I have to keep them? What documents should I shred?

“Baby, You Ought to be in Pictures” – Evading Modeling and Acting Scams

Wed, 21 May 2008 07:00:00 GMT

Consumer: My daughter wants to pursue acting. She’s talked to talent scouts who appear to be mainly interested in selling her classes and photos. How can she find a legitimate talent agent?

Identity theft prevention for travelers

Mon, 24 Mar 2008 07:00:00 GMT

Consumer: I’m concerned about the potential for identity theft while traveling. Any suggestions, especially for staying safe in foreign countries?

Avoiding Car Sale “Bushing” Scams

Thu, 28 Feb 2008 08:00:00 GMT

Consumer: I recently bought a car. But then the dealership called and said I needed to come in and sign another contract – with higher payments. Can they do that?

Evitar Estafas de 'Buje' de Venta de Coche

Wed, 27 Feb 2008 08:00:00 GMT

El Consumidor: Recientemente compré un coche. Pero entonces la venta llamó y dijo que necesitaba volver y firmar otro contrato – con pagos más altos. ¿Pueden hacer eso?

Send Me Less Junk Mail

Thu, 31 Jan 2008 08:00:00 GMT

Consumer: My mailbox is overflowing with credit offers. I spend a lot of time shredding these offers so they won’t end up in the hands of an identity thief. How can I receive less junk mail?

Cell Phones Under Attack: How to block text spam and viruses

Wed, 19 Dec 2007 08:00:00 GMT

Consumer: I added my cell phone number to the Do Not Call List, but I’m still receiving spam text messages. How can I stop them? Also, can viruses that infect computers also infect phones?

E-mail alerts help consumers keep up with recalls

Wed, 31 Oct 2007 07:00:00 GMT

Consumer: I keep reading headlines about lead in children’s toys and product recalls. How do I know if a toy or baby item is safe?

Back-to-School Tips for College Students – Renting an Apartment

Fri, 07 Sep 2007 07:00:00 GMT

Consumer: I’ll soon be moving into my first apartment. What do I need to know?

Shopping for Loans Online: How to Avoid a Scam

Wed, 18 Jul 2007 07:00:00 GMT

Consumer: I want to use the Internet to find a good loan. How can I avoid online lending scams?