Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Sample Consumer Complaint Letter



Contact Name, Title
Business Name
Business Address
City, State ZIP

Dear Mr. or Ms.  Name: (It is best to identify by name and title a person with the authority to address your concerns)

The purpose of my letter is to request: identify what you want-- a refund, replacement, warranty service, repair, etc.

The basis for my request is: place the objective facts that support it a refund or other adjustment here.

I have attached copies of documents that support my request. (You may wish to redact personal financial information)

Please contact me directly at (XXX) XXX-XXXX, or by email at XXXX@XXXX.com if I can provide additional information.

Thank you for your consideration of my request. I look forward to your prompt response.


Your name here