Washington State

Office of the Attorney General

Attorney General

Bob Ferguson


Consumerline is a service provided by the Attorney General's office that is a series of pre-recorded consumer topics. 

To reach Consumerline call the statewide toll-free number at 1-800-692-5082, or 206-464-6811 if you are in the Seattle area.  The numbers are available 24 hours a day. 

Consumerline's topics include information on:

  • Identity theft and privacy-related issues;
  • Automobile issues including both sales and repairs;
  • Washington's Lemon Law program;
  • Contracts, small claims court procedures and other consumer rights;
  • Retail sales and timeshares;
  • Consumer credit and collections information;
  • Contractors, door-to-door sales and health club issues; and
  • Residential and mobile home landlord tenant issues.