Volunteer Opportunity, Seattle (Closes 11/30/2009)
Volunteer Opportunity, Spokane (Closes 11/30/2009)
Consumer Resource Center
Volunteer Opportunity, (Ongoing)
Contact: Seattle, Bellingham, Tacoma, or Vancouver
Did you know that with the help of our team of volunteers the Attorney General's Consumer Resource Centers handles approximately 20,000 citizen complaints and more than 60,000 consumer calls every year?
We need your help! We are always looking for volunteers to assist the public with inquiries and complaints about unfair and deceptive business practices. Job responsibilities will include providing consumer information and referrals to the public; providing informal mediation between consumers and business; and educating consumers about how to avoid becoming victims of fraud.
The mission of the Consumer Protection Division is to secure for the the people of Washington State a marketplace free from deceit and unfairness through strong enforcement, effective education and creative problem solving.
Expectations and Desired Qualifications:
A minimum Commitment of 10-12 hours a week, generally with a minimum commitment for 6 months
Basic computer experience; this includes data entry and performing internet searches
Enthusiasm and willingness to learn
ability to answer complex calls in a professional and understanding manner
Ability to use various office equipment; fax machines, copiers, scanners, computers and telephonesAbility to work in a fast paced learning environment
What We Provide:
Valuable work experience in a professional environment
Comprehensive training of State Government and Consumer Protection Laws
Mileage Reimbursement for your commute or bus fare
An opportunity to make a difference for the citizens of Washington
Hands on experience utilizing state of the art office equipment
The opportunity to work and meet peers that are dedicated to serving the public
Are you ready to help? Just complete the Volunteer Application and select your location below, once you click the location you will be routed to an e-mail address, just attach the application and your most current resume.
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Learn more about safeguarding consumers