The Washington State Motor Vehicle "Lemon Law" is designed to help new vehicle owners who have substantial continuing problems with warranty repairs. The law allows the owner to request an arbitration hearing through the Attorney General's Office.
There will be no charge for the arbitration process. At the hearing, the arbitrator will decide whether a consumer's claim meets the requirements under the law.
Please review the following information before filing a Request for Arbitration (PDF):
Automobile dealers and manufacturers will find program rules, specific duties and useful information about the arbitration process under Manufacture and Dealer Services.