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November 07, 2005
Eagle Healthcare Ordered to Promptly Refund Deposits to Discharged Patients and their Families

SEATTLE – Attorney General Rob McKenna today announced a settlement with Eagle Healthcare, resolving allegations that the company failed to provide timely refunds to former residents and families of deceased patients. The Bothell-based company operates long-term care facilities throughout Washington.

“This agreement serves as a reminder that state law requires long-term care facilities to promptly refund deposits and advance payments when a resident is discharged or passes away,” McKenna said.

The agreement filed in King County Superior Court requires Eagle Healthcare to refund deposits and other amounts owed within 30 days of a resident’s discharge. Failure to comply would result in a $25,000 civil penalty.

Eagle Healthcare was ordered to pay the state $5,000 for attorneys’ fees and legal costs, and to provide the Attorney General’s Office with names of residents who died or were discharged from its facilities and are owed refunds.

The order does not does not contain an admission or finding of wrongdoing.

Eagle Healthcare operates facilities in Bothell, Burlington, Camas, Cathlamet, Clarkston, Colville, Grandview, Seattle, Sunnyside and Union Gap.

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Media Contacts: Kristin Alexander, Public Information Officer, (206) 464-6432,
Shannon Smith, Assistant Attorney General, (206) 389-3996,


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