Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Nearly 12,000 Americans defrauded by an auto "extended warranty" robocall scheme are eligible for refunds. The Federal Trade Commission mailed out claim forms this week to consumers swindled by calls made by Voice Touch, Inc., on behalf of Transcontinental Warranty, Inc.

Consumers who receive the forms will have 60 days to complete them and return them to the claims administrator. The amount of refunds will be determined after consumers return their forms. Transcontinental was one of several companies for which Voice Touch blasted auto warranty robocalls, spurring a flood of complaints to the FTC. The claim forms mailed this week, however, are only for consumers who purchased contracts from Transcontinental.

For more information, read the FTC's news release. Consumers who have questions about completing the form after they receive it can contact Analytics, Inc. toll-free at 1-877-720-5908 or visit www.ftc.gov/refunds.

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