Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Mar 03 2009
Washington consumers filed 25,197 written complaints with the Attorney General’s Office in 2008 – the greatest number since 2002. The Attorney General’s Consumer Protection Division released its annual Top 20 list of consumer complaint categories today in conjunction with National Consumer Protection Week. Gripes about health care businesses and commercial banks moved into the top 10 and telecommunications maintained its stronghold as the industry to generate the most criticism. That seems like a good reason to re-post last year’s consumer protection week tip on how to select a wireless phone.
Feb 25 2009
You’ve never met a backseat driver quite like the ones portrayed by comedians Rachel Harris, Fred Willard and Rob Riggle as part of a new media campaign aimed at reducing youth reckless driving.  
Jan 08 2009
Attorney General Rob McKenna released his 2009 legislative agenda. Proposals to help safeguard consumers include ...
Dec 09 2008
Kelley Blue Book published its Best Resale Value Awards for 2009. The awards are broken down into three categories -- overall top 10, best brand and best in category. You can view the complete list of the winners by clicking here.
Nov 21 2008
The federal “Used Car Rule” needs a tune-up. Forty-two attorneys general are asking the Federal Trade Commission to add additional disclosures about a vehicle’s history to the “Buyer’s Guide” notice displayed on cars available for purchase from dealers.
Nov 03 2008
Vouchers offering free gas appeal to not only drivers, but also businesses looking for a low-cost promotional tool to lure potential customers to car dealerships, seminars, etc. But these incentives can be misleading.
Sep 25 2008
Debt collection complaints topped NAAG's 2007 list of consumer complaints, climbing one spot from last year’s list.  NAAG also reports auto sales moved up a spot to number two. Home repair and construction dropped two spots from 2006’s top complaint to the number three slot.
Aug 26 2008
Q13 TV recently aired a story about a man who bought a car he found on Craigslist. He thought it was a good deal until he went to the Department of Licensing to get his title. Turned out the VIN number didn’t match up with the license plate.
Aug 12 2008
Lemon aid is on its way to 79 car buyers whose secondhand Hummers and Cadillac Escalades didn’t come equipped with a must-have feature – a notice that the cars were reacquired by their manufacturer under California’s Lemon Law then resold in Washington.
Jul 23 2008
Washington has arguably the best Lemon Law in the nation. Staff in the Attorney General’s Seattle office celebrated the program's 21st anniversary today with a citrus-themed social featuring lemon tarts, lemonade and a contest to create the best lemon car. In honor of the occasion, we’ve posted a couple of photos and reprinted our parody of Rodgers and Hammerstein’s “Surrey with the Fringe on the Top,” which first appeared on this blog a year ago.  

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