Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Cons are using credit and debit card skimmers more frequently to steal your account information when you buy gas, settle your restaurant tab or  pick up cigarettes.
It’s estimated that up to a third of all installed computer software is fake or pirated. Today, I joined Microsoft in drawing public attention to this serious threat to consumers, businesses and our economy. ...
KIRO TV interviewed Consumer Protection Chief Doug Walsh for a story about debt collectors who try to collect money you don’t actually owe. ...
They called themselves “United Home Savers” and pledged to help homeowners facing foreclosure. But the Attorney General’s Office says a Florida-based business and its owners actually preyed on Washington residents.
More than 30 million Internet users have fallen victim to fake antivirus programs that grab people's money and personal information, security research firm PandaLabs recently announced. ...
The Associated Press ran a story about fake YouTube pages used to spread viruses. The report warns that even sophisticated users might be taken. ...
The Federal Trade Commission announced today that it shut down the world's largest spam gang, known as "HerbalKings" among spam-fighing organizations. To spread their junk messages, the group used a botnet (a global network of computers infected with malicious software), often without the knowledge of PC owners. That's a good reason to make sure your computer is protected by a firewall, anti-virus software and anti-spyware software and that you've downloaded the latest updates. ...
Today's USA Today story about cybercrooks creating fake Web sites and malicious software to take advantage of economic anxiety comes at no surprise to us in the Attorney General's Consumer Protection Division. ... Experts say people are antsy right now for information and therefore, may be more likely to click without thinking. ...
I apologize for the lack of news on All Consuming these past few weeks while I enjoyed a much-needed vacation. While exploring Italy – and wearing my money belt to prevent pickpockets from pilfering my Passport or Euros – All Consuming readers were busily sending their comments and questions. A few of them are worth special mention. Here's a recap of some phone-related inquiries ...
A couple weeks ago you may remember reading about how the Attorney General’s Office Consumer Protection Division sent out over 14,000 letters to homeowners to educate them about foreclosure rescue scams.  We are getting calls from homeowners who received our letter that have valid concerns.  Below are some of the common questions we are receiving and answers that will hopefully help.

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