Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

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Last week the Federal Trade Commission announced that five companies selling replacement windows in several states will have to stop making exaggerated, unsupported energy efficiency claims about their products – including how much money consumers could save on heating and cooling bills.
I hear it from my husband all the time when I shred paperwork containing personal information, “You are so paranoid.” Well, we are living in a time when identity theft is so prevalent. Now, tax-related identity theft is increasing.
The storm has passed and now we begin the process of assessing the damage and cleaning up the mess. At my home in Olympia, we had more than 15 inches of snow, which combined with thick ice brought down numerous branches and two entire trees. Thankfully the trees didn’t fall on our house or cars, but we can’t just leave them lying in the yard. Like many of you, we need to hire someone to help. But how do we make sure we hire the right help and not a greedy dishonest scammer?
We have been warning seniors about “grandparent scams” since 2008, but grandparents continue to wire money to these imposters because it’s hard to say no when Johnny calls desperate for money to help him out of a bad situation.
Today, many consumers aren’t “shopping ‘til they drop.” Rather, they’re clicking on online deals until they get carpal tunnel syndrome. Beyond the tingling, weakness and finger or hand-muscle damage that comes with the syndrome, there are other dangers, too.
We have warned you before about skimming scams, and how hard it is to detect the small bits of plastic on ATMs. Anyone can fall victim and not realize it until after the thieves have racked up large purchases using the stolen card information. This is includes our state’s top law enforcer, U.S. Attorney Jenny Durkan.
California authorities sued multiple lawyers and others last week for allegedly taking millions of dollars from homeowners in states including Washington who were promised mortgage relief.
Thinking of buying a car online? Read this first.
Locking yourself out of your car or home is frustrating enough. But imagine calling a locksmith then being charged double – or even more –  the quoted fee.

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