Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Feb 14 2011

Mississippi Attorney General Jim Hood and Washington State Attorney General Rob McKenna, co-chairs of NAAG's Intellectual Property Committee, wrote the following editorial, published in The Hill.

Feb 03 2011

The federal government's new Consumer Financial Protection Bureau has launched a new Web site and social media tools.

Jan 31 2011

The Office of the Insurance Commissioner  is rolling out new consumer tools for the new year, including an easy way to look up past violations and complaints against insurers and agents. The agency also recently added a Facebook page to its lineup of social media.

Jan 28 2011

Attorney General Rob McKenna wrote the following post for our Facebook page today. Additionally, Facebook is sharing McKenna's post on its Facebook and Privacy Page, which also includes remarks from experts at the the Future of Privacy Forum, Stanford Law School's Center for Internet and Society, Information Technology and Innovation Foundation and NetChoice.

Jan 26 2011

Ernest

Consumer protection’s beloved grandpa is retiring today. For 20 years, Ernest Cassirer has been a staple in the Attorney General’s Consumer Resource Center in Seattle, taking countless calls from curious, concerned and frequently crass consumers. And he’s done it for free. ...

 

Jan 26 2011

If you have a gift card for Anchor Blue, shop now. The clothing store chain is closing all of its stores and will honor gift cards, certificates and store credits as payment for purchases through Jan. 28.

Jan 25 2011

Just who is responsible for shoveling snow in manufactured home parks? Here’s the answer from the fine folks who run our Manufactured Housing Dispute Resolution Program.

Jan 21 2011

Over and over, my office has warned Washington residents about the grandparent scam. But elderly residents continue to be robbed of as much as $13,000 because they haven’t heard our warning. If you haven’t talked to your relatives about the grandparent scam and other wire-transfer schemes, now is the time.

Jan 18 2011

I’ve done quite a few television interviews in my lifetime, but no one would consider me rich. So when my mother received an e-mail from me last weekend telling her to click on a link to watch my NBC interview about how I’d discovered the secret to becoming wealthy, she knew it was a fake. And I knew I’d been hacked.

Jan 14 2011

Businesses and consumers agree that saying “no” means “no.” But does not saying “no” – or simply remaining silent – qualify as a “yes?" Some marketers seem to think so.

Jan 12 2011

The Better Business Bureau in Western Washington released its list of the most frequently reported scams in 2010.

Jan 10 2011

Lawmakers are back in Olympia today for the start of the legislative session. Two bills requested by Attorney General Rob McKenna are scheduled for public hearings this week. They aim to save taxpayers money and protect immigrants from poor legal advice.

Jan 05 2011

All Consuming Blogger Kristin Alexander answers readers' questions about gift card and gift certificate laws. Can I return them? Do Groupons expire? What to do with the unwanted gift cards? When can I get money back? Any options when a store goes out of business?

Jan 04 2011

Ascentive, perhaps best known for its FinallyFast.com commercials, must offer refunds to an estimated 5,500 Washington consumers as part of a settlement reached with our Consumer Protection Division.

Dec 28 2010

The Public Counsel Section of the Washington State Attorney General’s Office has reached an agreement with Qwest, CenturyLink, and the staff of the Washington Utilities and Transportation Commission (UTC) on a set of conditions to benefit consumers affected by the companies’ proposed merger. Details here. 

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