Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Dec 27 2010

It’s ugly. It’s tacky. You already have one. Whatever the reason for taking back your gift, be sure you bring a receipt with you to the return counter. While some stores have loosened up on their return policies, you’ll still find the process easiest if you bring a receipt and your ID and don’t dilly-dally.

Dec 23 2010

packages

Sharing this timely warning from Consumer Reports’ Money Blog: “Brazen package snatchers have been known to shadow FedEx, UPS, and U.S. Post Office trucks, swooping in to steal items if homeowners are away or too slow to retrieve them.” Read these tips to ensure a happy holiday ...

 

Dec 20 2010

As you rush to finish up your Christmas shopping, be sure to slow down and make sure you aren’t clicking on either a fake Web site or a Web site that sells fakes. If you’re looking for a bargain, you may end up on a dodgy site. And if you think it’s no big deal if you buy a knockoff as long as the price is low, you probably haven’t heard about perfume that contains urine and antifreezeexploding Sony Playstation controllers and child-labor horrors. ...

Dec 16 2010

A federal bill imposing new restrictions on online retailers will help protect consumers from sneaky marketing methods used to deceive shoppers into paying for additional services they didn’t want.

ecommerce2

Dec 15 2010

Dannon will pay $21 million to settle allegations of illegal advertising brought by 39 attorneys general who poo-pooed the company’s claims about the degree to which its Activia yogurt can improve regularity and DanActive can boost immunity.

Activia

Dec 15 2010

Washington residents have filed 2,000 complaints about DIRECTV with our office.  Now those consumers can find some relief under a settlement to be filed Thursday in King County Superior Court.

Dec 08 2010

If the Federal Trade Commission has its way, Web browsers will include a “Do Not Track” setting that lets you decide if data on your Web surfing activities can be collected. Think of it as the techno-savvy sibling to the “Do Not Call” registry that allows you to avoid telemarketers.

computereye

Dec 07 2010

When I first learned about Wizy-Wiz eCommerce and its many past lives, I drew comparisons to the Wizard of Oz who hid behind lies until Dorothy lifted the curtain.ecommerce2

Dec 03 2010

When it comes to fundraisers, some are Santas and others are Grinches. Secretary of State Sam Reed and Attorney General Rob McKenna today unveiled the 2010 Commercial Fundraiser Activity Report that helps people avoid greedy fundraising organizations when making charitable donations.

2010charityevent

Dec 01 2010

If you get a letter from the “State Record Retrieval Board” ordering you to pay $87 to obtain a  copy of your property deed, don’t panic. And don’t pay.

Nov 30 2010

This news may leave you wondering, what, exactly, is (or was) the Kardashian Kard? In short, it’s a debit card emblazoned with the images of three attractive, if slightly vacant, media darlings: Kim, Kloe and Kourtney. I’m guessing that the Kardashians, known for their plasticity, didn’t immediately grasp the irony

Nov 24 2010

Attorney General Rob McKenna handed out an early holiday gift for Washington food bank programs today: nearly $570,000 in assistance.

food bank

Nov 22 2010

Consumer Protection Division Chief Doug Walsh submitted this letter to the editor of the News Tribune in reaction to a Nov. 18 editorial about a hard money letter.

Nov 22 2010

Consumer Protection Division Chief Doug Walsh submitted this letter to the editor of The Seattle Times in reaction to a Nov. 15 article about a hard money lender.

Nov 16 2010

Black Friday is the time when retailers hope to move from being in the red to being in the black. Attorney General Rob McKenna's top 10 list of shopping tips will help you spend less and avoid scams during the holiday shopping season.

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