Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Feb 24 2011

Anyone else get a call from a three-digit number today? The calls to cell phones appear to be a phishing scam.

Feb 23 2011

A woman received a phone call from someone claiming to be from The College Board who wanted $129 for materials related to the S.A.T. that her grandson had supposedly ordered.

Feb 23 2011

The Washington Attorney General’s Office wrapped up its case with a company accused of hawking pricey service contracts through deceptive junk mail, illegal robocalls and misleading TV ads. Our settlement bans Credexx and its former owner, David J. Tabb, from doing business in Washington again.

Feb 18 2011

Nearly 12,000 Americans defrauded by an auto "extended warranty" robocall scheme are eligible for refunds. The Federal Trade Commission mailed out claim forms this week to consumers swindled by calls made by Voice Touch, Inc., on behalf of Transcontinental Warranty, Inc.

Feb 15 2011

Something obnoxious is going on in the world of toll-free numbers and, if you aren't alert, "fat-finger dialing" can cost you dearly.

Feb 14 2011

Mississippi Attorney General Jim Hood and Washington State Attorney General Rob McKenna, co-chairs of NAAG's Intellectual Property Committee, wrote the following editorial, published in The Hill.

Feb 03 2011

The federal government's new Consumer Financial Protection Bureau has launched a new Web site and social media tools.

Jan 31 2011

The Office of the Insurance Commissioner  is rolling out new consumer tools for the new year, including an easy way to look up past violations and complaints against insurers and agents. The agency also recently added a Facebook page to its lineup of social media.

Jan 28 2011

Attorney General Rob McKenna wrote the following post for our Facebook page today. Additionally, Facebook is sharing McKenna's post on its Facebook and Privacy Page, which also includes remarks from experts at the the Future of Privacy Forum, Stanford Law School's Center for Internet and Society, Information Technology and Innovation Foundation and NetChoice.

Jan 26 2011

Ernest

Consumer protection’s beloved grandpa is retiring today. For 20 years, Ernest Cassirer has been a staple in the Attorney General’s Consumer Resource Center in Seattle, taking countless calls from curious, concerned and frequently crass consumers. And he’s done it for free. ...

 

Jan 26 2011

If you have a gift card for Anchor Blue, shop now. The clothing store chain is closing all of its stores and will honor gift cards, certificates and store credits as payment for purchases through Jan. 28.

Jan 25 2011

Just who is responsible for shoveling snow in manufactured home parks? Here’s the answer from the fine folks who run our Manufactured Housing Dispute Resolution Program.

Jan 21 2011

Over and over, my office has warned Washington residents about the grandparent scam. But elderly residents continue to be robbed of as much as $13,000 because they haven’t heard our warning. If you haven’t talked to your relatives about the grandparent scam and other wire-transfer schemes, now is the time.

Jan 18 2011

I’ve done quite a few television interviews in my lifetime, but no one would consider me rich. So when my mother received an e-mail from me last weekend telling her to click on a link to watch my NBC interview about how I’d discovered the secret to becoming wealthy, she knew it was a fake. And I knew I’d been hacked.

Jan 14 2011

Businesses and consumers agree that saying “no” means “no.” But does not saying “no” – or simply remaining silent – qualify as a “yes?" Some marketers seem to think so.

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