Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Nov 29 2007

The UK Times is reporting that banks may stop reimbursing identity fraud victims who post personal information on Web sites such as MySpace and Facebook. The Times doesn’t quote any bank officials in its story, strangely. But the article does help raise a red flag concerning the amount of personal information available on social networking sites.

Nov 27 2007

The holiday travel season is here and if you plan to board Fido and Fluffy while you're out of town, the Better Business Bureau says you need to first check out your kennel to ensure your pets' safety. Complaints to the BBB about pet kennels and boarding facilities have more than doubled in the last five years with nearly 500 complaints nationwide made last year, according to the organization. Some pet owners said their pets were treatedly poorly, malnourished and even became severely ill. Here are tips from the BBB to help choose a safe and reliable home-away-from-home for your pet:

Nov 21 2007

Rebates can provide a nice shopping bonus – as long as you follow the strict redemption rules. Many go unclaimed because consumers throw away proof of purchase codes or miss deadlines.

Nov 15 2007

Gift cards are easy to give and great to receive. But be careful if you shop online. Some cards sold on auction sites are counterfeit or stolen. Plus, there's an important difference between cards sold by merchants and those issued by banks and malls. (more)

Nov 08 2007

Some of the worst telemarketers were nailed for violating the Do Not Call list. This week, the Federal Trade Commission announced $7.7 million in settlements with six companies accused of ignoring the...

Nov 08 2007

In the realm of consumer protection, businesses can sometimes be victims. Our office took action this week in two cases in which consumers are businesses.We settled a lawsuit with a HouseValues, Inc., which...

Nov 01 2007

Who can possibly keep up with all the recent product recalls? It was big news when manufacturers recently recalled millions of toys because of toxic lead paint and when animals started dying because of tainted...

Oct 30 2007

An estimated 30.2 million adults – 13.5 percent of the U.S. adult population – were victims of fraud during a single year, according to a new survey released yesterday by the Federal Trade Commission. Here...

Oct 29 2007

Have you ever been contacted by someone who claims you may have some missing or unclaimed property that you didn’t know about? These businesses offer to locate your missing assets for a fee. But you don’t...

Oct 26 2007

A fix is available for recalled Simplicity and Graco cribs. The U.S. Consumer Product Safety Commission (CPSC) announced that Simplicity will provide consumers with a repair kit. We blogged last month...

Oct 22 2007

Following reports of excessive lead in children's and pets' toys, parents are likely to turn to lead test kits that they can use at home.  But the U.S. Consumer Product Safety Commission says these tests...

Oct 19 2007

Attorney General Rob McKenna today urged homeowners to check out contractors they hire to help repair their storm-damaged homes and remove fallen trees caused by yesterday’s 40-50 mph winds. Storms often...

Oct 19 2007

So many free shred events this month! Tomorrow, October 20th, Attorney General Rob McKenna will join Washington’s credit unions in a statewide effort to reduce identity theft. More than 20 credit unions...

Oct 18 2007

Our Consumer Protection High-Tech Unit filed a lawsuit today accusing a former Bremerton couple who sold magazine subscriptions of violating consumer protection laws. According to the state’s complaint,...

Oct 16 2007

A few years ago, one of our kids mistakenly set the microwave to 40 minutes to cook a bag of popcorn.  My wife and I arrived home to find the first floor of our house covered in smoke and the smoke detector...

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