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File a Complaint
Contact the AGO


Filing a Complaint

Filing a Complaint with the AGO is as simple as downloading a PDF/WORD file or filling out our online form.

  1. Decide if you want to file your complaint by mail or online. 
  2. Choose the proper form from the boxes at the right.
  3. Fill out your form carefully and submit online or through the mail.
  4. We need help! We're always looking for new volunteers to join our division to help consumers and businesses resolve disputes. Are you fluent in Spanish or Russian? We're especially interested in volunteers who are bilingual. Please consider joining our team.


File a Complaint Online
http://ago.bisc.com/images/arrow.jpgGeneral Consumer Complaint Form
http://ago.bisc.com/images/arrow.jpgManufactured Housing Request for Dispute Resolution Form
http://ago.bisc.com/images/arrow.jpgJunk E-Mail
http://ago.bisc.com/images/arrow.jpgUna Forma en Espanol

OR

File a Complaint by Mail
http://ago.bisc.com/images/arrow.jpgGeneral Consumer Complaint (PDF)
http://ago.bisc.com/images/arrow.jpgManufactured Housing Request for Dispute Resolution Form (PDF)
http://ago.bisc.com/images/arrow.jpgLemon Law Cars/Trucks (PDF)
http://ago.bisc.com/images/arrow.jpgLemon Law Motor Homes (PDF)
http://ago.bisc.com/images/arrow.jpgUna Forma en Espanol (PDF)
http://ago.bisc.com/images/arrow.jpg Request by mail: 800.551.4636
(call center hours are 10 a.m. to 3 p.m. M-F)

Questions about filing a complaint?
  1. Read our overview of how to resolve consumer complaints.
  2. Refer to the sections of this website that address your questions and/or concerns.
  3. The Washington State Office of the Attorney General can only process complaints which involve either Washington State residents or businesses located in Washington State. If the Washington Attorney General's office is not the appropriate agency to handle your complaint, Consumer World maintains a large list of agencies that may be able to help you.
  4. Find out where to mail your complaint.
  5. Please remember that our small complaint handling staff receive more than 20,000 complaints each year. It may take a few weeks for us to get back in touch and we very much appreciate your patience!
  6. Not sure if this is a complaint? Call 1-800-551-4636 or 1-800-833-6384 for the hearing impaired. Our call centers are open 10 a.m. to 3 p.m. M-F.
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