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**If this involves a consumer dispute with a business please complete and submit a Consumer Complaint form. This ensures that we have adequate information to timely process your complaint. **


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Consumer Protection Settlements  including T-Mobile and Affinion.

We thank you in advance for any comments  and suggestions you may have.

Each month our office receives more than 2,000 e-mails asking for help or information. We have found that many of the constituent inquiries fall into the same categories. In some cases, these inquires can more efficiently be handled by the agency that specializes in the area of the complaint.  In order to help serve you in a more timely manner, we have provided answers to the most asked questions in each of these categories in Help by Topic.

State law prohibits the Attorney General, deputy attorneys general, and assistant attorneys general from engaging in the private practice of law.  This means that they cannot represent private citizens in court either to bring an action on behalf of an individual, or to defend an individual. Any private citizen needing such representation should consult a private attorney. 

Add yourself to Attorney General Ferguson's mailing list to subscribe to the Ferguson File and other news

Per the state's public records act, please be aware that all correspondence submitted to the Attorney General's Office is subject to public disclosure.




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When sending information, remember to include a return US Mail address, as well as your email address.

  • Main Office:
    1125 Washington Street SE
    PO Box 40100
    Olympia, WA  98504-0100
  • Consumer Protection:
    800 5th Ave, Suite 2000
    Seattle, WA  98104-3188


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  • Main Office:
    (360) 753-6200
  • Consumer Protection: 
    call centers are open M-F 10 a.m. to 3 p.m.
    • 1-800-551-4636 (in-state only)
    • 1-206-464-6684 (out-of-state callers)
    • 1-800-833-6388 (Washington State Relay Service for the hearing impaired)

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