Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Lemon Law Downloads (PDF)

  Arbitration Hearing Audio Files

The Washington State Motor Vehicle "Lemon Law" is designed to help new vehicle owners who have substantial continuing problems with warranty repairs. The law allows the owner to request an arbitration hearing through the Attorney General's Office.

There will be no charge for the arbitration process. At the hearing, the arbitrator will decide whether a consumer's claim meets the requirements under the law.

Please review the following information before filing a Request for Arbitration (PDF):

Automobile dealers and manufacturers will find program  rules, specific duties and useful information about the arbitration process under Manufacturer and Dealer Services.