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Recession Guide Button A key priority for the Attorney General’s Office is to safeguard consumers from fraud and unfair business practices by:

  • Enforcing consumer protection and antitrust laws, recovering refunds for consumers and imposing penalties and injunctions on offending businesses.
  • Educating the public on issues such as identity theft and scams that target seniors, minorities and vulnerable populations.
  • Mediating complaints between consumers and businesses at no cost to either party. On average, two out of three complaints filed with our office are satisfactorily resolved.
  • Administering Washington's Lemon Law for new motor vehicle warranty enforcement, including arbitration, education, and manufacturer and dealer enforcement.
  • Representing consumers who would not otherwise have an effective voice in cases regarding utility company rates and operations.
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