It's time to test your consumer protection knowledge. This quiz question relates to how to handle certain things that show up in your e-mail inbox. Today I received the following e-mail:
Barclays Bank Online Security Alert
Daear Barclays Bank Customer,
We are updating all barclays bank online account information.
As a result of this, you are required to update your online banking security so as to secure your online account from unwanted third parties using the following steps.
* Click on the attachement and follow the instruction
* Update your online banking details
* Confirm Update
*This security measure automatically update your online banking security.
*If you choose to ignore our request, you leave us no choise but to temporaly suspend your account.
Barclays Bank PLC. Registered in England. Registered No: 1026167.Registered Office: 1 Churchill Place, London,
E14 5HP.Barclays Bank PLC is authorised and regulated by the Financial Services Authority
Copyright (c) Barclays Bank Plc
The e-mail included an attachment (should I have opened it?) which took me to this online form:
Scrolling down on the online form, the site attempts to capture some interesting information:
For the sake of argument, assume I am a Barclay's customer. What is the appropriate response to an e-mail such as this? While I can't offer free prizes, I will offer an "atta boy" for the first person who comes up with the correct answer(s).