Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

The most frequent gripe we hear from consumers who bought concert or sports tickets online is the hefty service fees that these companies sometimes charge. But a business named TicketsMyWay.com appears to have a questionable policy to punish consumers who try to dispute charges for tickets they paid for but never received.

The Washington State Attorney General’s Office hopes an agreement with two Eastern Washington businesses will drive home an important message to all car dealers: When encouraging buyers to sign on the dotted line, employees must play it straight.

A Klickitat County couple who sold motorcycle parts on the Internet are accused of taking their customers for a ride.

A Klickitat County couple who sold motorcycle parts on the Internet are accused of taking their customers for a ride.

In an era of drive-through wedding chapels and even quicker divorces, it’s still possible to reach a roadblock. ...

In an era of drive-through wedding chapels and even quicker divorces, it’s still possible to reach a roadblock. ...

The federal government seized control of Fannie Mae and Freddie Mac in an effort to rescue the troubled mortgage companies.

A story about a financial scam ... new state proposals to protect vulnerable adults ... and signs of financial abuse ...

A story about a financial scam ... new state proposals to protect vulnerable adults ... and signs of financial abuse ...

credit card

How many times have you popped into the convenience store to grab a snack or something to help your headache and found yourself short on cash? As you handed over your credit card, the clerk pointed to a sign on the register that said you must spend a certain amount (at least $5, for example) to use plastic. Those types of policies actually violate Visa and Mastercard rules, which say merchants can’t require a minimum purchase ...

The Attorney General’s Office is warning Washington residents that they should not provide Social Security numbers, bank accounts or other personal information to callers claiming to be from the government.

The U.S. Treasury Department announced today that more than 2 million Social Security recipients in a dozen Western states, including Washington, will receive information about the Direct Express Debit MasterCard along with their monthly checks this month.

If past events are any indication, cons are likely to start working the phone lines.

Ding Ding Ding! The school bell is ringing again, and most kids are back in the classrooms; or they will be soon.  Besides all the new clothes and long lists of school supplies you have been buying, there are other things you and your family can do to make the school year a success.

Here are some of the back-to-school safety tips from a Seattle P-I article and an online safety blog by Linda Criddle, author of Look Both Ways: Help protect your family on the internet.

Rising mortgage payments have paved the way for scammers who peruse foreclosure listings. Grasping at any offer for help, their victims have paid for false promises, been cheated out of equity and, in severe cases, were tricked into transferring ownership of their homes.

Now, in an effort to shelter consumers from equity skimmers, the Washington Attorney General’s Office is using those same listings. ...

Rising mortgage payments have paved the way for scammers who peruse foreclosure listings. Grasping at any offer for help, their victims have paid for false promises, been cheated out of equity and, in severe cases, were tricked into transferring ownership of their homes.

Now, in an effort to shelter consumers from equity skimmers, the Washington Attorney General’s Office is using those same listings. ...

Credit freezes are hot with consumer advocates concerned about identity theft and privacy protections. Starting this week, Washington residents have even more control over their credit files thanks to changes that are also helping more retailers warm up to the law. ...

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