Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Today's USA Today story about cybercrooks creating fake Web sites and malicious software to take advantage of economic anxiety comes at no surprise to us in the Attorney General's Consumer Protection Division. ... Experts say people are antsy right now for information and therefore, may be more likely to click without thinking. ...
I apologize for the lack of news on All Consuming these past few weeks while I enjoyed a much-needed vacation. While exploring Italy – and wearing my money belt to prevent pickpockets from pilfering my Passport or Euros – All Consuming readers were busily sending their comments and questions. A few of them are worth special mention. Here's a recap of some phone-related inquiries ...
The most frequent gripe we hear from consumers who bought concert or sports tickets online is the hefty service fees that these companies sometimes charge. But a business named TicketsMyWay.com appears to have a questionable policy to punish consumers who try to dispute charges for tickets they paid for but never received.
A Klickitat County couple who sold motorcycle parts on the Internet are accused of taking their customers for a ride.
The federal government seized control of Fannie Mae and Freddie Mac in an effort to rescue the troubled mortgage companies.
A story about a financial scam ... new state proposals to protect vulnerable adults ... and signs of financial abuse ...
How many times have you popped into the convenience store to grab a snack or something to help your headache and found yourself short on cash? As you handed over your credit card, the clerk pointed to a sign on the register that said you must spend a certain amount (at least $5, for example) to use plastic. Those types of policies actually violate Visa and Mastercard rules, which say merchants can’t require a minimum purchase ...
Rising mortgage payments have paved the way for scammers who peruse foreclosure listings. Grasping at any offer for help, their victims have paid for false promises, been cheated out of equity and, in severe cases, were tricked into transferring ownership of their homes. Now, in an effort to shelter consumers from equity skimmers, the Washington Attorney General’s Office is using those same listings. ...
Credit freezes are hot with consumer advocates concerned about identity theft and privacy protections. Starting this week, Washington residents have even more control over their credit files thanks to changes that are also helping more retailers warm up to the law. ...
Traveling this holiday weekend?  You should be aware of credit and debit card blocking and plan the finances for your trip accordingly.

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