Click for frequently asked questions
Equifax
Cost to place a freeze | How to request a freeze | How to temporarily lift a freeze | How to permanently remove a freeze | How to change PIN |
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Equifax:
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If you lose your security freeze confirmation number you must write to Equifax Security Freeze, P.O. Box 105788, Atlanta, Georgia 30348 and provide your identity information. |
Experian
Cost to place a freeze | How to request a freeze | How to temporarily lift a freeze | How to permanently remove a freeze | How to change PIN |
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Experian:
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Log onto to www.experian.com/freeze |
Transunion
Cost to place a freeze | How to request a freeze | How to temporarily lift a freeze | How to permanently remove a freeze | How to change PIN |
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TransUnion:
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Cost: Free |
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If you lose the PIN that was issued to you when you added the Security Freeze to your credit file, you may request a new one in writing. Provide proof of identification, such as a copy of your driver's license, passport, birth certificate or other proper identification forms. |