Click here for information related to resources for consumers, homeowners and renters in the wake of COVID-19
Each month our office receives more than 2,000 emails asking for help or information. We have found that many of the constituent inquiries fall into the same categories. In some cases, these inquiries can more efficiently be handled by the agency that specializes in the area of the complaint. In order to help serve you in a more timely manner, we have provided answers to the most asked questions in each of these categories in Help by Topic.
State law prohibits the Attorney General, deputy attorneys general, and assistant attorneys general from engaging in the private practice of law. This means that they cannot represent private citizens in court either to bring an action on behalf of an individual, or to defend an individual. Any private citizen needing such representation should consult a private attorney.
Per the state's public records act, please be aware that all correspondence submitted to the Attorney General's Office is subject to public disclosure.
Use the options below to select the topic you would like to contact our office about.
Telephone
- Main Office:
(360) 753-6200
Online
Mail
When sending information, remember to include a return US Mail address, as well as your email address.
Online
Telephone
- Call centers are open M-F 10 a.m. to 3 p.m. Please note: due to implementation of remote work sites in response to Governor Inslee’s statewide proclamation on COVID-19 guidelines, you may experience delays or connection issues when contacting us by phone. To better serve you, we strongly encourage you to contact us by email if you have questions or if you have trouble reaching us by phone. You may reach us by email at csu@atg.wa.gov.
- csu@atg.wa.gov
- 1-800-551-4636 (in-state only)
- 1-206-464-6684 (out-of-state callers)
- 1-800-833-6388 (Washington State Relay Service for the hearing impaired)
Mail
When sending information, remember to include a return US Mail address, as well as your email address.
- Consumer Protection:
800 5th Ave, Suite 2000
Seattle, WA 98104-3188
Online
Mail
When sending information, remember to include a return US Mail address, as well as your email address.
- Civil Rights Division:
800 5th Ave, Suite 2000
Seattle, WA 98104-3188
For more information, visit our Wing Luke Civil Rights Division web page.
The AGO is committed to providing information, services and activities that are accessible to people with disabilities. We foster an inclusive and accessible environment for all visitors to AGO facilities and for all users of AGO technology, including our webpage. We invite users to contact us if they need assistance or would like to notify us of ways that we can improve accessibility.
Phone
- Contact the AGO Accessibility Coordinator directly at (360) 586-7696
- People with hearing impairments can call 7-1-1 for Washington Relay Service
- People with speech impairments can call 877-833-6341 TTY/TDD
Online
Mail
- PO Box 40130
Olympia, WA 98504-0100
For more information, visit our AGO Accessibility Policy web page.
- General Antitrust Complaints: If you have any antitrust-related information that you think the Washington State Attorney General's Antitrust Division should know about, please complete this form
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Healthcare Transactions Notification: In 2019, the Washington State Legislature enacted Attorney General's backed House Bill 1607, that established a new chapter, RCW 19.390 requiring that prior notice be given to the Attorney General before the effective date of a proposed material change, such as a merger or acquisition, involving hospitals, hospital systems, and provider organizations. For more information, and to submit a notification, visit this page.
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Consistent with the Governor’s June 1, 2020, “Safe Start – Washington’s Phased Reopening” plan and the Washington Supreme Court’s May 29, 2020, Amended Order on Court Operations During COVID-19 Outbreak, through July 31, 2020, the Washington Attorney General’s Office will authorize and acknowledge original service of process of a Summons and Complaint by e-mail only at the following address: serviceATG@atg.wa.gov. The AGO agrees to accept electronic service of process only for suits against the State of Washington, its state agencies and state officials in their official capacities. The AGO does not otherwise agree to waive original service of process for individually named defendants. For delivery of any other filing related to ongoing litigation, contact the assigned AAG. For consumer complaints, constituent contacts or requests for public records, consult the AGO website at www.atg.wa.gov. This waiver is effective until July 31, 2020.
This notice may be amended or updated as circumstances require.
