Washington State

Office of the Attorney General

Attorney General

Nick Brown

AG Ferguson: Lumen will pay $825,000 to 1,099 customers over illegal pandemic disconnections

UPDATE February 2024: Checks have been sent to qualifying customers. 

OLYMPIA — Attorney General Bob Ferguson announced today that Lumen, formerly CenturyLink, will pay a total of $825,000 to 1,099 Washington telephone customers it disconnected during the pandemic in violation of the emergency health and safety moratorium. The payment resolves two separate investigations by Ferguson’s Public Counsel Unit and his Consumer Protection Division.

AG Ferguson statement on trial verdict in the death of Manuel Ellis

TACOMA — Attorney General Bob Ferguson offered the following statement on the trial verdict in the death of Manuel Ellis:

"I want to start by thanking the jury and court staff for their service. I also want to thank the members of my legal team for their extraordinary hard work and dedication. I know the Ellis family is hurting, and my heart goes out to them." 

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