Washington State

Office of the Attorney General

Attorney General

Bob Ferguson


The Attorney General's Office is seeking volunteers to work with the public in its Kennewick Consumer Re source Center, according to Attorney General Christine Gregoire.

"The Consumer Protection Division of the Attorney General's Office offers a unique volunteer opportunity for people interested in consumer protection," said Gregoire. "Volunteers will be able to work directly with con sumers and businesses in attempting to resolve consumer complaints, and may also assist our staff of investiga tors and attorneys in litigation work."

Last year, the efforts of more than 100 volunteers at seven consumer resource centers statewide saved consum ers $4.9 million.

Volunteers' duties include answering phone inquiries, investigating and mediating consumer complaints and possibly working on special projects related to potential lawsuits. Volunteers acquire a working knowledge of consumer law, and develop their interviewing and investigative skills. On a more practical level, volunteers come away with vastly improved consumer skills, after seeing the kinds of problems others have encountered.

The Kennewick Office is bi-lingual and is always looking for volunteers who are fluent in both Spanish and English.

Volunteers should be available to work in the Kennewick office a minimum of eight hours a week over a period of at least six months. Volunteers will be reimbursed for transportation costs, and college students can get class credit for their work. For further information on the Consumer Resource Center Volunteer program, contact Jose Ortiz at (509)546-4351.


Contact: Jose Ortiz
Kennewick Consumer Resource Center
(509) 546-4351