Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Jul 8 2020
In the latest action of his office’s Honest Fees Initiative, Attorney General Bob Ferguson announced today that Frontier Communications Northwest will pay $900,000 to the State of Washington. The payment resolves an Attorney General’s Office investigation that Frontier Northwest did not adequately disclose fees when advertising and selling its products, and misled subscribers about internet speeds it could provide. Frontier’s unlawful deception impacted thousands of Washington consumers.
Jun 26 2020
OLYMPIA — Attorney General Bob Ferguson filed a consumer protection lawsuit against the national debt collection corporation Convergent Outsourcing for pushing consumers into “settlements” to resolve old debts that were past the statute of limitations for a collection lawsuit. These “settlement” offers created a deceptive impression that Convergent could sue consumers when it could not, and implied Convergent was prepared to sue consumers if they did not pay.
Jun 24 2020
Attorney General Bob Ferguson announced today that California-based technology company Super Basic LLC and its parent company Maple Media LLC will pay $100,000 to resolve an investigation by the Attorney General’s Office. Ferguson’s investigation found the companies’ social media platform, “We Heart It,” allowed children to create accounts, collected their personal information and allowed third-party advertisers to collect data from them, all without legally required parental consent.
Jun 22 2020
SEATTLE — Attorney General Bob Ferguson today announced that, as a result of his lawsuit, the maker of a so-called COVID-19 “vaccine” will repay his victims and is permanently barred from marketing vaccines without testing and evidence. The legally binding agreement comes just over a week after Ferguson filed a lawsuit and nearly two months after he sent Stine a “cease and desist” letter to stop marketing the “vaccine.”
Jun 19 2020
Attorney General Bob Ferguson today announced that the consumer protection and other affirmative litigation divisions of the Attorney General’s Office have recovered more than $650 million for Washingtonians and state and tribal governments since January 2013. This represents a return on investment of $35 for every $1 the state has spent on funding for this work.
Jun 4 2020
SEATTLE — Attorney General Bob Ferguson today announced an important legal victory in his effort to crack down on illegal robocallers. King County Superior Court judge ruled that Vancouver, Washington-based air duct cleaning companies and their owner broke the law by illegally robocalling Washington consumers. The court also determined that the companies engaged in unfair and deceptive business practices in violation of the Consumer Protection Act. Ferguson filed the complaint in September 2019 after his investigation revealed that the companies contacted more than a million Washington consumers with more than 13 million robocalls. Additionally, the companies sent tens of millions of deceptive advertisements to Washingtonians’ homes over a two year period.
May 27 2020
TACOMA — Attorney General Bob Ferguson announced today that Nevada-based JRK Residential Group Inc. will pay nearly $350,000 — including almost $300,000 directly to tenants in the form of refunds, payments and rent forgiveness — to resolve a lawsuit Ferguson filed in April over the company’s violations of the state’s emergency eviction moratorium. Ferguson’s lawsuit was the first filed to enforce one of Gov. Jay Inslee’s emergency proclamations.
May 19 2020
OLYMPIA — Attorney General Bob Ferguson today announced consumer protection lawsuits against two gyms that continue to operate in violation of Gov. Jay Inslee’s “Stay Home, Stay Healthy” proclamation. Both business owners have received multiple warnings that, by continuing to operate, they were endangering public health. In addition, they are engaging in an unfair business practice while their competitors remain closed. Consequently, the gyms are gaining an unfair advantage over their competitors who are complying with the proclamation, which violates the Consumer Protection Act.
May 19 2020
OLYMPIA — Attorney General Bob Ferguson today announced that Santander Consumer USA Inc., the nation’s largest subprime auto financing company, will pay as much as $6.4 million to Washingtonians in the form of cash relief and loan forgiveness, following a years-long, multistate investigation into its lending and loan servicing practices.
May 4 2020
OLYMPIA — As a result of a lawsuit filed by Attorney General Bob Ferguson, a Pierce County Superior Court judge ruled today that a Tacoma-based towing company and its owner, Kristine Zachary, illegally auctioned off vehicles owned by active-duty military service members.

Pages