Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Dec 10 2019
Attorney General Bob Ferguson announced today the first major action of his office’s Honest Fees Initiative. Global technology company CenturyLink will pay $6.1 million to the State of Washington according to a court order to resolve the Attorney General’s lawsuit regarding a range of unfair and deceptive conduct. CenturyLink added additional charges to customer bills without accurately disclosing those fees, impacting 650,000 Washingtonians. CenturyLink also failed to provide discounts that their sales agents had promised to about 16,000 Washingtonians.
Nov 13 2019
OLYMPIA — Attorney General Bob Ferguson urges consumers to be on the lookout for websites posing as the state’s health insurance marketplace.
Nov 13 2019
Attorney General Bob Ferguson announced today that national office supply retailer Office Depot will pay $900,000 to resolve the attorney general’s investigation into its deceptive computer repair sales practices.
Nov 8 2019
SEATTLE — As a result of Attorney General Bob Ferguson’s consumer protection lawsuit, a King County Superior Court judge today ruled that from 2009 to today, for-profit Value Village deceived consumers into believing the company is a nonprofit or a charity and that purchases benefited charities, when they do not. The judge ruled that Value Village knew or should have known its advertising was deceptive. 
Oct 17 2019
OLYMPIA — Attorney General Bob Ferguson is urging Washington student loan borrowers who have had trouble with public service loan forgiveness to submit a complaint to the Attorney General’s Office. According to the U.S. Department of Education, it has only approved 1 percent of applications for loan forgiveness under the program.
Sep 24 2019
SEATTLE — Attorney General Bob Ferguson today filed a lawsuit against Vancouver, Wash.-based air duct cleaning companies for unlawfully contacting more than a million Washington consumers with more than 13 million robocalls and sending tens of millions of deceptive mailers to Washingtonians for at least two years, in violation of the Consumer Protection Act.
Aug 28 2019
SEATTLE — Attorney General Bob Ferguson today announced the claims process is now open for more than 100,000 guests whose private information was released by national hotel chain Motel 6 without their knowledge or consent to Immigration and Customs Enforcement (ICE). Those individuals are eligible for their share of the $12 million resolution that resulted from Attorney General Ferguson’s lawsuit against Motel 6.
Aug 26 2019
El Procurador General Bob Ferguson anunció hoy que Libre by Nexus, una compañía de servicios de fianzas de inmigración, proporcionará más de $2,700,000 para el alivio de la deuda y reembolsará un total de $58,800 a los consumidores que residen en Washington. La resolución es el resultado de una investigación de la Oficina del Procurador General sobre las prácticas contractuales de la compañía, que dejaban a los clientes confundidos acerca de las tarifas mensuales y obligaciones del programa de Libre.
Aug 26 2019
Attorney General Bob Ferguson today announced that Libre by Nexus, an immigration bond services company, will provide more than $2.7 million in debt relief and refund a total of $58,800 to Washington-based consumers. The resolution is a result of an Attorney General’s Office investigation into the company’s contract practices, which left clients confused about the monthly fees and obligations of Libre’s program.
Jul 26 2019
SEATTLE — A King County Superior Court judge today rejected an attempt by three multi-billion dollar opioid distributors to dismiss Attorney General Bob Ferguson’s lawsuit seeking to hold the companies accountable for their role in fueling the nation’s opioid epidemic.

Pages