AG's Office Recommends Denial of US West-Qwest Merger
Olympia - February 1, 2000 - The Attorney General's Office today recommended that the proposed merger between US West and Qwest Communications be denied unless strong service quality conditions are imposed.
According to written testimony filed with the Washington Utilities and Transportation Commission (WUTC), the Attorney General's Public Counsel Office has concluded that US West is "substantially out of compliance" with most Washington service-quality rules. In addition, "customer complaints are high and service-quality trends are not favorable," the testimony stated.
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