DIRECTV has generated more consumer complaints to the Washington Attorney General’s Office than any other business in 2009. Since announcing our lawsuit filed yesterday, we’ve received 75 new consumer complaints about the satellite television company.
California-based DIRECTV is accused of wooing new viewers with ads for low prices while hiding a multitude of fees, planned rate changes and terms that call for automatic renewals. See Tuesday's news release for more information.
The Attorney General’s Office is asking the court to compel DIRECTV to change its business practices, impose civil penalties and provide restitution for consumers.
Click here if you wish to file a complaint.
[UPDATE -- We settled our case with DIRECTV on Dec. 14, 2010.]