Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Consumers who purchased an item from Wenatchee based company SuddenValues.com between November 1, 2010 and July 31, 2015 may be eligible for a refund.
According to the Federal Trade Commission complaint, Reebok made unsupported claims in advertisements that walking in its EasyTone shoes and running in its RunTone running shoes strengthen and tone key leg and buttock muscles more than regular shoes.
Consumers who bought massage chairs, bath tubs and range hoods from a Bellevue-based company were left waiting … and waiting … for their simulated shiatsu, soaks and steam ventilation, said the Washington Attorney General’s Office.
It was a bad Hollywood ending. After Hollywood Video and Movie Gallery stores closed their doors, former customers throughout the nation began complaining of collection notices added to their credit files without any warning.
Storybook Lane, an online company previously sued by the Washington Attorney General’s Office, must once again refund consumers nationwide. The Kennewick-based company, which sells home décor for children’s bedrooms, violated the terms of a 2008 settlement by failing to deliver orders, issue refunds and respond to customer inquiries.
The Federal Trade Commission began mailing checks this week to more than 172,000 consumers nationwide who were falsely promised shopping sprees, movie passes and gas vouchers as part of enrollment in paid discount buying and travel clubs. Consumers who were victims of the “Wal-Mart Shopping Spree” scam will receive a total of more than $3 million in refunds. The average check is $18. ...
The Washington Attorney General’s Office wrapped up its case with a company accused of hawking pricey service contracts through deceptive junk mail, illegal robocalls and misleading TV ads. Our settlement bans Credexx and its former owner, David J. Tabb, from doing business in Washington again.
Nearly 12,000 Americans defrauded by an auto "extended warranty" robocall scheme are eligible for refunds. The Federal Trade Commission mailed out claim forms this week to consumers swindled by calls made by Voice Touch, Inc., on behalf of Transcontinental Warranty, Inc.
Ascentive, perhaps best known for its FinallyFast.com commercials, must offer refunds to an estimated 5,500 Washington consumers as part of a settlement reached with our Consumer Protection Division.
The Public Counsel Section of the Washington State Attorney General’s Office has reached an agreement with Qwest, CenturyLink, and the staff of the Washington Utilities and Transportation Commission (UTC) on a set of conditions to benefit consumers affected by the companies’ proposed merger. Details here. 


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