Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Better Business Bureau is partnering with the Washington State Attorney General’s Office for National Consumer Protection Week, March 1-7.
Do you really know what you've agreed to when you post photos or chat with your friends on a social-networking site? The fine folks at SmartMoney.com took a magnifying glass to the fine print on the privacy policies of YouTube, Twitter, MySpace, Facebook, LinkedIn, Match.com, eHarmony and Google and found some results that may surprise you.
Attorney General Rob McKenna and staff from our office and the Better Business Bureau will discuss the latest scams targeting consumers during the evening news Thursday on Spokane TV station KHQ. Two assistant attorneys generals, BBB staff and I will also be working the phones from 5 p.m. to 6:30 p.m. to answer questions from viewers. If you're in the area, be sure to tune in.
The Department of Revenue has launched a new Web site, suspectfraud.com, as part of a campaign to help prevent consumer fraud and give people an easy way to check if a business is registered. The site includes links to report other types of fraud, too.
The Attorney General’s Consumer Protection Division released its annual Top 20 list of consumer complaint categories today in conjunction with National Consumer Protection Week. Complaints about phone companies held pole position for the 12th consecutive year. That seems like a good reason to rerun last year's tips on choosing a wireless phone plan. We've also included a few links to resources that rate cell phones and plans.
Washington consumers filed 25,197 written complaints with the Attorney General’s Office in 2008 – the greatest number since 2002. The Attorney General’s Consumer Protection Division released its annual Top 20 list of consumer complaint categories today in conjunction with National Consumer Protection Week. Gripes about health care businesses and commercial banks moved into the top 10 and telecommunications maintained its stronghold as the industry to generate the most criticism. That seems like a good reason to re-post last year’s consumer protection week tip on how to select a wireless phone.
National Consumer Protection Week, which highlights consumer protection and education efforts across the country, is this week. The Attorney General’s Office and the Utilities and Transportation Commission are hosting consumer information booths in cities across our state. Please join us.
As part of our mission to protect the people of Washington, the Attorney General's Office provides informal mediation between consumers and businesses at no cost to either party. ... Last Friday, in conjunction with National Consumer Protection Week, we invited reporters to tour our Consumer Resource Center in Seattle. Take a sneak peak inside ...
Whether you’re remodeling your home, building a new one or just need a replacement water heater, you’re likely going to need a contractor.  Whether it’s a long-term home improvement project or an in-and-out emergency repair, you should give some serious thought to who you hire ...
Consumers often think that there’s a timeframe in which they can return a car or other major purchase. But contrary to popular belief, there is no cooling-off period or refund right on an auto sale. When buying a car, you are most likely to get a fair deal ...


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