Storybook Lane, an online company that sells children’s furniture and home décor, must refund consumers nationwide under a settlement with the Washington State Attorney General’s Office. Our Consumer Protection High-Tech Unit reached an agreement today with the Kennewick-based company that resolves allegations the business failed to deliver orders, issue refunds and respond to customer inquiries.
Storybook Lane agreed to refund all consumers who paid for orders they never received or who were unable to receive a refund for returned merchandise. The settlement identifies 53 specific consumers who are owed refunds and the Attorney General’s Office believes there may be other eligible consumers in Washington or other states. Click here for more details.