Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Jul 26 2010
A Tacoma company that promised to lower interest rates on credit cards will pay everything it has – $1.5 million – to refund consumers.
Jul 23 2010
Nearly a year ago, I posted a story about a woman facing deportation because she relied on bad legal advice. I called her “Teresa” but her real name is Maria Villegas Báñales. And today, I’m happy to announce that she’s a permanent U.S. resident. The man who reportedly provided that advice is required to pay refunds to consumers under a settlement with our office.
May 18 2010
The Washington Attorney General’s Office continued its efforts to clear up alleged deceptive marketing practices among window selling businesses by reaching a settlement this week with Harley Exteriors, of Bothell.
Apr 23 2010
A for-profit fundraiser that solicited donations for the Jaycees and other charities (including some fake ones) will close shop under a settlement with the Washington Attorney General’s Office.
Mar 01 2010
The rent-to-own business is booming. We settled our case with Rent-a-Center, accused of unusually aggressive collection tactics. Washington’s settlement makes it clear that harassment won't be tolerated and  makes it easier for customers to know exactly how much they’ll pay for furniture and TVs they take home. ...
Feb 16 2010
Attorney General Rob McKenna offered hope for Washington homeowners struggling to make their mortgage payments, as well as hundreds who already their homes. Our state’s $1.8 million share from a settlement concerning the unfair lending practices of Countrywide Financial will be used to help them.
Nov 18 2009
Vonage, one of the nation’s largest providers of Internet-based phone service, will refund eligible customers and pay $3 million to the states to resolve concerns about its billing and cancellation policies.
Sep 17 2009
Our Consumer Protection Division lifted the curtain on a Seattle-based window installer’s allegedly deceptive sales practices and negotiated a settlement to insulate consumers from future harm.
Sep 03 2009
Gas vouchers were a hot promotional tool last year, used to lure potential customers to dealerships, furniture stores and seminars. A Vancouver, Wash., car dealer must now reimburse customers who responded to one such promotion that the Washington Attorney General’s Office says was deceptive.
Jul 20 2009
"Consumers didn’t realize that, in the fine print of its contract, DISH Network had given itself permission to make automatic debits or charges to their credit cards." Last week, Rob McKenna announced a $6 million settlement with Dish Network for alleged "deceptive and unfair sales practices."  You can read more here.

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