Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

I meant to post this yesterday, but it was a busy afternoon:

Hundreds of thousands of consumers may have unknowingly enrolled in membership programs while using Web sites owned by Bellevue, Wash.-based Intelius.

“Intelius chose cash over candor,” Attorney General Rob McKenna said during a news conference yesterday where our office announced a $1.3 million settlement with Intelius. The settlement will protect consumers and provide refunds to some Washington state residents who were enrolled in the company’s “Identity Protect” program but never used the service.

Our investigation focused on an Internet sales method commonly referred to as post-transaction marketing, in which additional services are offered to consumers after they’ve submitted their credit card data but before they’ve received the product they intended to purchase.

RELATED ALL CONSUMING BLOG POSTS:

Today Show spotlights post-transaction marketing

Shop online? Watch out for sneaky charges

ELSEWHERE IN THE BLOGOSPHERE:

TechFlash: Intelius paying $1.3 million in settlement over marketing tactics

TechCrunch: Washington Attorney General Hits Intelius With Fines, Injunctions

Seattle Weekly: Attorney General Rob McKenna Settles With Intelius for $1.3 Million Over Marketing Scheme

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