Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

It’s ugly. It’s tacky. You already have one. Whatever the reason for taking back your gift, be sure you bring a receipt with you to the return counter. While some stores have relaxed their return policies, you’ll still find the process easiest if you bring a receipt and your ID and don’t dilly-dally.

It’s obvious why a receipt is helpful. But you’ll want your government-issued ID, too. Some stores are participating in a national tracking system for return abusers and may require it. Return fraud costs stores $14 billion a year.

Retailers and I share our tips for hassle-free returns in today’s Columbian newspaper.



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