Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Apr 09 2008

A Washington-based company that sells search-engine optimization services to small businesses is prohibited from selling or advertising them to new customers and must permit cancellation of existing contracts, according to a settlement announced Tuesday by Attorney General Rob McKenna. Internet Advancement, of Redmond, which also does business as 4GreatBuys.com, was accused of misrepresenting its ability to provide top search-engine rankings and increase Web traffic, even after being sued by our office years ago for essentially the same allegations.

Apr 09 2008

Attorney General Rob McKenna, Federal Trade Commission Regional Director Chuck Harwood and others will be in Wenatchee tomorrow, April 10, for the second leg of our popular GUARD-IT! Washington identity theft tour.

Small Guard It Logo

Mar 31 2008

TJX, the parent company of retailers T.J. Maxx and Marshalls and  data brokers Reed Elsevier and Seisint reached settlements with the Federal Trade Commission last week in two unrelated data breach cases. ... The Attorney General's Office encourages businesses to read this guide for protecting personal information.

Mar 31 2008

Puget Sound Energy and Northwest Natural Gas customers have an opportunity to tell state regulators what they think about proposed utility rate increases ...

Mar 26 2008

A new state government program is helping resolve disputes between manufactured home owners and their landlords. ... Homeowners, landlords and property managers can learn more by attending one of our free “Don’t Move It; Solve It” public forums. ...

Mar 25 2008

If your computer is running Microsoft Windows and you haven’t downloaded on the latest patches and updates, you may be vulnerable to a type of scam that uses Windows Messenger Service pop-ups. We filed a lawsuit today accusing a Scottsdale, Ariz., man of coercing consumers to buy software to block computer pop-ups by first bombarding them with ads for pornography and Viagra. The suit alleges that computers capable of receiving Windows Messenger Service pop-ups, also known as Net Send messages, were vulnerable to the attacks ...

Mar 24 2008

Whether you’re traveling for business or pleasure, you need to protect your identity just as you would your valuables. Thieves are just as likely to target your personal information as your expensive camera or laptop. Attorney General Rob McKenna offers tips for travelers in his newest Ask the AG column. ...

Mar 21 2008

In case you missed the news, two high-profile Internet crooks appeared in federal court in Seattle in the past few days. Spam King” Robert Alan Soloway pleaded guilty. ...  Gregory Kopiloff was sentenced to four years in prison. ... The Seattle P-I ran an interesting article about the rise of Seattle as a hub for spam-related lawsuits ...

Mar 21 2008

We've warned you before about so-called freebies. Now online advertiser ValueClick, Inc., will pay a record $2.9 million to settle Federal Trade Commission charges that its advertising claims and e-mails were deceptive and violated federal law. ...

Mar 14 2008

Free homeownership counseling is now available to Washington residents, thanks to $1.5 million earmarked by this year's Legislature to help educate residents about mortgages, refinancing, foreclosures and avoiding scams ...

Mar 12 2008

Storybook Lane, an online company that sells home décor for children’s bedrooms, must refund consumers nationwide under a settlement with the Washington State Attorney General’s Office ...

Mar 11 2008

As part of our mission to protect the people of Washington, the Attorney General's Office provides informal mediation between consumers and businesses at no cost to either party. ... Last Friday, in conjunction with National Consumer Protection Week, we invited reporters to tour our Consumer Resource Center in Seattle. Take a sneak peak inside ...

Mar 07 2008

Whether you’re remodeling your home, building a new one or just need a replacement water heater, you’re likely going to need a contractor.  Whether it’s a long-term home improvement project or an in-and-out emergency repair, you should give some serious thought to who you hire ...

Mar 06 2008

Consumers often think that there’s a timeframe in which they can return a car or other major purchase. But contrary to popular belief, there is no cooling-off period or refund right on an auto sale. When buying a car, you are most likely to get a fair deal ...

Mar 06 2008

Buying a car can be exciting and somewhat intimidating, considering it’s the most significant purchase you’ll make other than a home. But it shouldn’t be a bad experience. ...

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