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The holiday travel season is here and if you plan to board Fido and Fluffy while you're out of town, the Better Business Bureau says you need to first check out your kennel to ensure your pets' safety. Complaints to the BBB about pet kennels and boarding facilities have more than doubled in the last five years with nearly 500 complaints nationwide made last year, according to the organization. Some pet owners said their pets were treatedly poorly, malnourished and even became severely ill. Here are tips from the BBB to help choose a safe and reliable home-away-from-home for your pet:
Rebates can provide a nice shopping bonus – as long as you follow the strict redemption rules. Many go unclaimed because consumers throw away proof of purchase codes or miss deadlines.
Gift cards are easy to give and great to receive. But be careful if you shop online. Some cards sold on auction sites are counterfeit or stolen. Plus, there's an important difference between cards sold by merchants and those issued by banks and malls. (more)
Some of the worst telemarketers were nailed for violating the Do Not Call list. This week, the Federal Trade Commission announced $7.7 million in settlements with six companies accused of ignoring the...
In the realm of consumer protection, businesses can sometimes be victims. Our office took action this week in two cases in which consumers are businesses.We settled a lawsuit with a HouseValues, Inc., which...
Who can possibly keep up with all the recent product recalls? It was big news when manufacturers recently recalled millions of toys because of toxic lead paint and when animals started dying because of tainted...
An estimated 30.2 million adults – 13.5 percent of the U.S. adult population – were victims of fraud during a single year, according to a new survey released yesterday by the Federal Trade Commission. Here...
Have you ever been contacted by someone who claims you may have some missing or unclaimed property that you didn’t know about? These businesses offer to locate your missing assets for a fee. But you don’t...
A fix is available for recalled Simplicity and Graco cribs. The U.S. Consumer Product Safety Commission (CPSC) announced that Simplicity will provide consumers with a repair kit. We blogged last month...
Following reports of excessive lead in children's and pets' toys, parents are likely to turn to lead test kits that they can use at home. But the U.S. Consumer Product Safety Commission says these tests...
Attorney General Rob McKenna today urged homeowners to check out contractors they hire to help repair their storm-damaged homes and remove fallen trees caused by yesterday’s 40-50 mph winds. Storms often...
So many free shred events this month! Tomorrow, October 20th, Attorney General Rob McKenna will join Washington’s credit unions in a statewide effort to reduce identity theft. More than 20 credit unions...
Our Consumer Protection High-Tech Unit filed a lawsuit today accusing a former Bremerton couple who sold magazine subscriptions of violating consumer protection laws. According to the state’s complaint,...
A few years ago, one of our kids mistakenly set the microwave to 40 minutes to cook a bag of popcorn. My wife and I arrived home to find the first floor of our house covered in smoke and the smoke detector...
Ladies, you may be licking lead. More than half of 33 brand-name lipsticks tested contained detectable levels of lead, with levels ranging from 0.03 to 0.65 parts per million (ppm), according to new product...
