Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

Jan 12 2011

The Better Business Bureau in Western Washington released its list of the most frequently reported scams in 2010.

Jan 10 2011

Lawmakers are back in Olympia today for the start of the legislative session. Two bills requested by Attorney General Rob McKenna are scheduled for public hearings this week. They aim to save taxpayers money and protect immigrants from poor legal advice.

Jan 05 2011

All Consuming Blogger Kristin Alexander answers readers' questions about gift card and gift certificate laws. Can I return them? Do Groupons expire? What to do with the unwanted gift cards? When can I get money back? Any options when a store goes out of business?

Jan 04 2011

Ascentive, perhaps best known for its FinallyFast.com commercials, must offer refunds to an estimated 5,500 Washington consumers as part of a settlement reached with our Consumer Protection Division.

Dec 28 2010

The Public Counsel Section of the Washington State Attorney General’s Office has reached an agreement with Qwest, CenturyLink, and the staff of the Washington Utilities and Transportation Commission (UTC) on a set of conditions to benefit consumers affected by the companies’ proposed merger. Details here. 

Dec 27 2010

It’s ugly. It’s tacky. You already have one. Whatever the reason for taking back your gift, be sure you bring a receipt with you to the return counter. While some stores have loosened up on their return policies, you’ll still find the process easiest if you bring a receipt and your ID and don’t dilly-dally.

Dec 23 2010

packages

Sharing this timely warning from Consumer Reports’ Money Blog: “Brazen package snatchers have been known to shadow FedEx, UPS, and U.S. Post Office trucks, swooping in to steal items if homeowners are away or too slow to retrieve them.” Read these tips to ensure a happy holiday ...

 

Dec 20 2010

As you rush to finish up your Christmas shopping, be sure to slow down and make sure you aren’t clicking on either a fake Web site or a Web site that sells fakes. If you’re looking for a bargain, you may end up on a dodgy site. And if you think it’s no big deal if you buy a knockoff as long as the price is low, you probably haven’t heard about perfume that contains urine and antifreezeexploding Sony Playstation controllers and child-labor horrors. ...

Dec 16 2010

A federal bill imposing new restrictions on online retailers will help protect consumers from sneaky marketing methods used to deceive shoppers into paying for additional services they didn’t want.

ecommerce2

Dec 15 2010

Dannon will pay $21 million to settle allegations of illegal advertising brought by 39 attorneys general who poo-pooed the company’s claims about the degree to which its Activia yogurt can improve regularity and DanActive can boost immunity.

Activia

Dec 15 2010

Washington residents have filed 2,000 complaints about DIRECTV with our office.  Now those consumers can find some relief under a settlement to be filed Thursday in King County Superior Court.

Dec 08 2010

If the Federal Trade Commission has its way, Web browsers will include a “Do Not Track” setting that lets you decide if data on your Web surfing activities can be collected. Think of it as the techno-savvy sibling to the “Do Not Call” registry that allows you to avoid telemarketers.

computereye

Dec 07 2010

When I first learned about Wizy-Wiz eCommerce and its many past lives, I drew comparisons to the Wizard of Oz who hid behind lies until Dorothy lifted the curtain.ecommerce2

Dec 03 2010

When it comes to fundraisers, some are Santas and others are Grinches. Secretary of State Sam Reed and Attorney General Rob McKenna today unveiled the 2010 Commercial Fundraiser Activity Report that helps people avoid greedy fundraising organizations when making charitable donations.

2010charityevent

Dec 01 2010

If you get a letter from the “State Record Retrieval Board” ordering you to pay $87 to obtain a  copy of your property deed, don’t panic. And don’t pay.

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